Access Violation 0053BC53

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macmcd
Posts: 96
Joined: Wed Jul 09, 2008 7:22 am

Access Violation 0053BC53

Post by macmcd » Tue Jul 24, 2012 6:22 pm

Whenever I close the file properties window (either "Okay", "Cancel" or simply clicking the red cross) I get the following error:

Access violation at address 0053BC53 in module 'MediaMonkey.exe'.
Read of address 00000031.

It doesn't matter if it is for a single or multiple tracks, nor whether I have actually changed any tags. A search didn't find any other posts with this problem. Anyone any ideas?

Thanks,
Mac.

Lowlander
Posts: 46397
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Access Violation 0053BC53

Post by Lowlander » Wed Jul 25, 2012 9:58 am

Send a debug log (step 4b) capturing this to support: http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69
Lowlander (MediaMonkey user since 2003)

macmcd
Posts: 96
Joined: Wed Jul 09, 2008 7:22 am

Re: Access Violation 0053BC53

Post by macmcd » Wed Jul 25, 2012 3:59 pm

Will do. Incidentally, I restarted MM but the error persisted. After changing tags in a playlist, I received the error, cancelled it and tried to scroll to the right and ended up with a blank playlist and a message:

"Cannot terminate an externally created thread."

Selecting anything in the Media Tree results in the same message. I couldn't quit and had to kill it from Task Manager.

Regards,
Mac.

macmcd
Posts: 96
Joined: Wed Jul 09, 2008 7:22 am

Re: Access Violation 0053BC53

Post by macmcd » Sun Jul 29, 2012 10:53 am

Having installed the debug version I am now unable to replicate the bug. I'll post a bug report if it reoccurs.

Regards,
Mac.

lostcommunications
Posts: 1
Joined: Sat Nov 10, 2012 7:01 pm

Re: Access Violation 0053BC53

Post by lostcommunications » Tue Jan 08, 2013 7:21 pm

As of January, 2013 I am getting this error too. Was it ever resolved?
I am on Windows 7 and have been running MediaMonkey since June, 2012 without any issues.
I am on MediaMonkey Version 4.0.7.1511

Peke
Posts: 12595
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: Access Violation 0053BC53

Post by Peke » Tue Jan 08, 2013 8:49 pm

Please make Support ticket using http://www.mediamonkey.com/forum/viewto ... ?f=6&t=341 and do not forget to attach mediamonkey.elf
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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brooklynspo
Posts: 46
Joined: Wed Jan 23, 2008 5:11 pm

Re: Access Violation 0053BC53

Post by brooklynspo » Tue Apr 02, 2013 1:35 pm

In the for what it's worth dept: similar issues were giving me fits for months but installing the latest beta seems to have cleared it all up. Wish I had found this post sooner.

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