MM doesn't close

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DieHardDan
Posts: 41
Joined: Sat Apr 23, 2011 7:20 pm

MM doesn't close

Post by DieHardDan » Wed Sep 24, 2014 10:23 am

When I close out MM, the window closes but the icon still shows in the taskbar and remains a running process in task manager. End task doesn't do anything, usually it will just close on its own after some time. It does this everytime I try to close out.
Happened with an older beta and with 4.1.5.1714
Windows 7 32bit


Thanks

Lowlander
Posts: 46408
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM doesn't close

Post by Lowlander » Wed Sep 24, 2014 10:55 am

Any devices connected to the PC or Addons installed?
Lowlander (MediaMonkey user since 2003)

DieHardDan
Posts: 41
Joined: Sat Apr 23, 2011 7:20 pm

Re: MM doesn't close

Post by DieHardDan » Wed Sep 24, 2014 11:23 am

a few skins and MM codec pack

Lowlander
Posts: 46408
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM doesn't close

Post by Lowlander » Wed Sep 24, 2014 11:29 am

Then I suggest capturing the start and close of MediaMonkey in a debug log (step 4b) and send the log to support: http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69 (leave DBGView capturing for a couple minutes after you close MediaMonkey).
Lowlander (MediaMonkey user since 2003)

DieHardDan
Posts: 41
Joined: Sat Apr 23, 2011 7:20 pm

Re: MM doesn't close

Post by DieHardDan » Fri Sep 26, 2014 6:51 am

Hmm, for whatever reason dbgview doesn't work on either of my laptops, is there an alternative?

Lowlander
Posts: 46408
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM doesn't close

Post by Lowlander » Fri Sep 26, 2014 9:15 am

How?
Lowlander (MediaMonkey user since 2003)

DieHardDan
Posts: 41
Joined: Sat Apr 23, 2011 7:20 pm

Re: MM doesn't close

Post by DieHardDan » Mon Sep 29, 2014 8:37 am

The program opens but doesn't do anything. ran as admin.

Lowlander
Posts: 46408
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM doesn't close

Post by Lowlander » Mon Sep 29, 2014 9:46 am

Did you run it as normal user first?
Lowlander (MediaMonkey user since 2003)

rovingcowboy
Posts: 14153
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Location: (Texas)
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Re: MM doesn't close

Post by rovingcowboy » Mon Sep 29, 2014 7:06 pm

how do you have the option for mm to close set? to exit or to close to tray? 8)
roving cowboy / keith hall. My skins http://www.mediamonkey.com/forum/viewto ... =9&t=16724 for some help check on Monkey's helpful messages at http://www.mediamonkey.com/forum/viewto ... 4008#44008 MY SYSTEMS.1.Jukebox WinXp pro sp 3 version 3.5 gigabyte mb. 281 GHz amd athlon x2 240 built by me.) 2.WinXP pro sp3, vers 2.5.5 and vers 3.5 backup storage, shuttle 32a mb,734 MHz amd athlon put together by me.) 3.Dell demension, winxp pro sp3, mm3.5 spare jukebox.) 4.WinXp pro sp3, vers 3.5, dad's computer bought from computer store. )5. Samsung Galaxy 5 Android 5) 6. Proscan tablet Android 4.3 ) 7. amd a8-5600 apu 3.60ghz mm version 4 windows 7 pro bought from computer store.

DieHardDan
Posts: 41
Joined: Sat Apr 23, 2011 7:20 pm

Re: MM doesn't close

Post by DieHardDan » Wed Oct 01, 2014 8:14 am

Ran as normal and in every setting possible. I have close to tray unchecked. Also, just for test purposes, I installed a fresh copy of MM on a fresh install of win 7 on my other laptop with the same closing issue.

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