Crash with bluescreen vers. 4151719

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cebo
Posts: 5
Joined: Thu Jan 22, 2015 6:44 am

Crash with bluescreen vers. 4151719

Post by cebo »

while ripping Audio CD to FLAC. Win.8.1
Last edited by Lowlander on Tue Mar 03, 2015 11:15 am, edited 1 time in total.
Reason: Moved to correct Forum
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Crash with bluescreen vers. 4151719

Post by Lowlander »

cebo
Posts: 5
Joined: Thu Jan 22, 2015 6:44 am

Re: Crash with bluescreen vers. 4151719

Post by cebo »

Hi Lowlander, thank you for Reply.
Do I have to uninstal MM first? Sorry, but this is my first MM Update.
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Crash with bluescreen vers. 4151719

Post by Lowlander »

No, just exit MediaMonkey and run the installer.
cebo
Posts: 5
Joined: Thu Jan 22, 2015 6:44 am

Re: Crash with bluescreen vers. 4151719

Post by cebo »

Vers. 4.1.6 seems to be better. I copied 6 CD`s, 3 x (2 CD`s at the same time) now .
Oh man, a got a Bluescreen right now. :-?

This is very funny. I have 2 identical computers here. The first is running win8.1 and has his CD -ROMs run via USB, the second via SCSI and WIN10. Only the first has his problems. I have any Problems with these CD Roms and other Apps.
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Crash with bluescreen vers. 4151719

Post by Lowlander »

Bluescreens tend to indicate hardware problems.

You can use step 4b to create a debug log (make sure to follow the instruction on how to set it to save continuously) and send the log to support: http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69
cebo
Posts: 5
Joined: Thu Jan 22, 2015 6:44 am

Re: Crash with bluescreen vers. 4151719

Post by cebo »

Hi, I think the problem was ripping 2 CD`s at the same time. I had any bluescreen when ripping only a single CD and I ripped about twenty CDs after the last bluescreen. But I don`t know exactly if this is the reason because I made no restart after the MM Update before the last bluescreen.
However, I have no problems with other programmes to use both CDs disk drives at the same time.

Thanks for the Support , Cebo
cebo
Posts: 5
Joined: Thu Jan 22, 2015 6:44 am

Re: Crash with bluescreen vers. 4151719

Post by cebo »

by the way, Vers. 4.1.6 runs here clearly better and more liquidly on Windows 8 than version 4.1.5. Good work.
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