404 not Found w/History of Rome Podcast

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404 not Found w/History of Rome Podcast

Postby lindend » Fri Sep 25, 2015 6:06 am

Running MediaMonkey 4.1.8.1751 on Windows 7, 64-bit

The History of Rome Podcast

http://historyofrome.libsyn.com/rss

always returns a 404 Not Found Error

This podcast works in iTunes and RSS Feed readers
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Re: 404 not Found w/History of Rome Podcast

Postby Lowlander » Fri Sep 25, 2015 10:53 am

It works fine here testing with the latest MM 4.1.9 beta.
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Re: 404 not Found w/History of Rome Podcast

Postby lindend » Fri Sep 25, 2015 11:35 am

Thanks. I'll try out the beta.
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Re: 404 not Found w/History of Rome Podcast

Postby lindend » Fri Sep 25, 2015 6:11 pm

Still seeing the error in 4.1.9.1762
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Re: 404 not Found w/History of Rome Podcast

Postby Lowlander » Fri Sep 25, 2015 7:48 pm

Then capture it in a debug log (step 4b) and send it to support: viewtopic.php?f=7&t=341
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Re: 404 not Found w/History of Rome Podcast

Postby Peke » Fri Sep 25, 2015 9:27 pm

It work here also.
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Re: 404 not Found w/History of Rome Podcast

Postby lindend » Sat Sep 26, 2015 9:33 pm

Logs captured and sent. Ticket created: #ZXU-295-86819
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Re: 404 not Found w/History of Rome Podcast

Postby lindend » Tue Sep 29, 2015 12:17 pm

I got a response to the ticket via email, but there was no link to reply.

I tried to go to the ticket URL and got a ticket doesn't exist, so I'll reply here on the forum (for now).

I am able to view the podcast URL in both Firefox and Chrome (no 404 errors). On the same machine, I can enter the URL into iTunes and there's no problem.

Would you like me to try MediaMonkey on Android and see if it has the issue also?
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Re: 404 not Found w/History of Rome Podcast

Postby lindend » Tue Sep 29, 2015 12:19 pm

Note: I did change my email address since opening the ticket, but didn't change my username. Could that prevent me from viewing the ticket?
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Re: 404 not Found w/History of Rome Podcast

Postby Peke » Tue Sep 29, 2015 12:36 pm

Internet explorer?
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Re: 404 not Found w/History of Rome Podcast

Postby lindend » Tue Sep 29, 2015 12:40 pm

Did not try IE, but I will tonight and let you know what happens.
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Re: 404 not Found w/History of Rome Podcast

Postby lindend » Tue Sep 29, 2015 7:17 pm

IE works with the URL along w/Chrome & Firefox.
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Re: 404 not Found w/History of Rome Podcast

Postby Peke » Wed Sep 30, 2015 11:31 am

Ok, this then needs more testing, Replied in ticket with instructions.
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Re: 404 not Found w/History of Rome Podcast

Postby lindend » Thu Oct 01, 2015 3:13 pm

Unfortunately, I still can't reply to the ticket, it says there are no tickets in my account.

Remote debugging is not an option, sorry. As mentioned in the ticket update email, I can do Hangouts for IM interaction if you're interested.
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Re: 404 not Found w/History of Rome Podcast

Postby Peke » Thu Oct 01, 2015 6:58 pm

Hi,
OK, matter of choice. I thought that direct connection with your full control over it can show more details why you can't enter podcast URL in MMW while anyone that tried it can.

IM talk would be too slow, due the quick compensation and log capturing/analyzing in real-time.
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