404 not Found w/History of Rome Podcast

[lindend]

Running MediaMonkey 4.1.8.1751 on Windows 7, 64-bit

The History of Rome Podcast

http://historyofrome.libsyn.com/rss

always returns a 404 Not Found Error

This podcast works in iTunes and RSS Feed readers

[Lowlander]

It works fine here testing with the latest MM 4.1.9 beta.

[lindend]

Thanks. I'll try out the beta.

[lindend]

Still seeing the error in 4.1.9.1762

[Lowlander]

Then capture it in a debug log (step 4b) and send it to support: http://www.mediamonkey.com/forum/viewto ... ?f=7&t=341

[Peke]

It work here also.

[lindend]

Logs captured and sent. Ticket created: #ZXU-295-86819

[lindend]

I got a response to the ticket via email, but there was no link to reply.

I tried to go to the ticket URL and got a ticket doesn't exist, so I'll reply here on the forum (for now).

I am able to view the podcast URL in both Firefox and Chrome (no 404 errors). On the same machine, I can enter the URL into iTunes and there's no problem.

Would you like me to try MediaMonkey on Android and see if it has the issue also?

[lindend]

Note: I did change my email address since opening the ticket, but didn't change my username. Could that prevent me from viewing the ticket?

[Peke]

Internet explorer?

[lindend]

Did not try IE, but I will tonight and let you know what happens.

[lindend]

IE works with the URL along w/Chrome & Firefox.

[Peke]

Ok, this then needs more testing, Replied in ticket with instructions.

[lindend]

Unfortunately, I still can't reply to the ticket, it says there are no tickets in my account.

Remote debugging is not an option, sorry. As mentioned in the ticket update email, I can do Hangouts for IM interaction if you're interested.

[Peke]

Hi,
OK, matter of choice. I thought that direct connection with your full control over it can show more details why you can't enter podcast URL in MMW while anyone that tried it can.

IM talk would be too slow, due the quick compensation and log capturing/analyzing in real-time.