Crash since upgrading to the latest June-16 updated

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nzlotrfan
Posts: 11
Joined: Thu Jan 02, 2014 1:49 am

Crash since upgrading to the latest June-16 updated

Post by nzlotrfan »

Hi,

I just upgraded, and my mediamonkey just crashes the moment I click play on a song/podcast. I have to force close it through task manager.

Please fix.

In the meantime, I will have to downgrade to the previous version.

cheers
Lowlander
Posts: 56628
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Crash since upgrading to the latest June-16 updated

Post by Lowlander »

Can you capture this in a debug log (step 4b) and send the log to support so that the developers can analyze what specifics in your environment are causing this: http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69
Ludek
Posts: 4964
Joined: Fri Mar 09, 2007 9:00 am

Re: Crash since upgrading to the latest June-16 updated

Post by Ludek »

Hi, yes,
installing the debug version and submitting the crash report (4a here: http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69 ) should show us what is going on, without the log we can hardly fix it (as we are not observing the issue).

Thanks!
rusty
Posts: 8423
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Re: Crash since upgrading to the latest June-16 updated

Post by rusty »

Hi,

This should be fixed in beta build 1800 (to be posted shortly) as http://www.ventismedia.com/mantis/view.php?id=13373.

Please let me know if it does the trick for you.

Thanks.

-Rusty
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