Unreliable recognition of USB devices

This forum is for reporting bugs in MediaMonkey for Windows 4. Note that version 4 is no longer actively maintained as it has been replaced by version 5.

Moderator: Gurus

Toemmel
Posts: 82
Joined: Sun Mar 02, 2008 4:50 pm

Unreliable recognition of USB devices

Post by Toemmel »

I use a set of around 10 USB sticks for synchronizing music to them. I use the function "Send to... (Syncronize)"

Over the last years MM did properly re-recognize the USB sticks with their names and specific configurations (e.g. file location, level volume,...).

Perhaps since version 4.12 or 4.13 MM doesn't assign the existing configuration of a stick reliably. Instead of this, MM creates sometimes a new device with default settings. Unfortunately I can't reproduce this behaviour systematically.

This behaviour appears with ordinary USB sticks, but not with our MP3 players.

What could be the reason?
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Unreliable recognition of USB devices

Post by Lowlander »

Which version of MediaMonkey are you currently using and is d_USBMass1.dll or d_WMDM.dll (see under Tools > Options > Portable Device Sync) being used as device plugin?
Peke
Posts: 17446
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Unreliable recognition of USB devices

Post by Peke »

4.1.15 should handle that without a issues
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
Toemmel
Posts: 82
Joined: Sun Mar 02, 2008 4:50 pm

Re: Unreliable recognition of USB devices

Post by Toemmel »

Oh sorry, I forgot to specify my MM version: It's 4.14.1813. As device plugin I'm using the d_WMDM.dll.
Peke
Posts: 17446
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Unreliable recognition of USB devices

Post by Peke »

Upgrade to latest beta.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
Toemmel
Posts: 82
Joined: Sun Mar 02, 2008 4:50 pm

Re: Unreliable recognition of USB devices

Post by Toemmel »

Hi everybody,

the above described problem I've posted one yeare ago, has now re-appeared again - in fact in the same way as last year.

In the meantime it was solved (at least with version 4.1.15 and probably also with version 4.1.16)

Currently I'm using MM 4.1.17.1840.

When I plug in a known (and configured) USB stick, MM adds a knew device with default configuration.

It's bothersome...

Best regards
Toemmel
rusty
Posts: 8393
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Re: Unreliable recognition of USB devices

Post by rusty »

Hi Toemmel,

If I understand correctly, in cases where you've synced to a USB stick or device using MMW, that when you subsequently plug in the device it sometimes creates a duplicate profile?

If so, there have been further improvements re. USB handling in MMW 4.1.18 (just recently released). Can you let us know if it solves the problem for you?

Thanks.

-Rusty
Toemmel
Posts: 82
Joined: Sun Mar 02, 2008 4:50 pm

Re: Unreliable recognition of USB devices

Post by Toemmel »

Hi Rusty,

yes, you've understood correctly.

MM creates a new (duplicate) profile with default configuration.

A speciality in my handling of USB sticks is that I typically rename the sticks aligning to a defined nomenclatur. So they get in MM another name, compared to the windows drive name of the stick.

Thanks for your information about the new version! I will update to v4.1.18 and observe the behavior of the sticks...

Tömmel
Toemmel
Posts: 82
Joined: Sun Mar 02, 2008 4:50 pm

Re: Unreliable recognition of USB devices

Post by Toemmel »

Hello everyone,

today I solved the above described problem with the forgotten USB stick profiles! It's quite simple:

Every time I'm going to start a new synchronisation I completely clean the stick. I remove the Music and the MediaMonkey directory.

But the file StorageInfo.xml seems to contain the recognition in the tag "storageGuid", isn't it?

I made several tests: If I delete the file, MM creates a new profile. If not, it uses the existing profile...

If this is really the problem, we can close this thread. :D

Toemmel
Peke
Posts: 17446
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Unreliable recognition of USB devices

Post by Peke »

Hi,
You got it correctly StorageInfo.xml controls MMW profile to be recognized.

If you want clean sync either:
a) delete all except MediaMonkey Folder
or
b) you can also tell MMW in sync profile to Delete all tracks that are not present in Sync list.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
Ludek
Posts: 4947
Joined: Fri Mar 09, 2007 9:00 am

Re: Unreliable recognition of USB devices

Post by Ludek »

Toemmel wrote: I made several tests: If I delete the file, MM creates a new profile. If not, it uses the existing profile...

If this is really the problem, we can close this thread. :D
Toemmel
Hi, right, that's the problem ;-)

The reason for the behaviour is here: http://www.ventismedia.com/mantis/view.php?id=12205
Toemmel
Posts: 82
Joined: Sun Mar 02, 2008 4:50 pm

Re: Unreliable recognition of USB devices

Post by Toemmel »

Okay, quite good to know...
Peke wrote:you can also tell MMW in sync profile to Delete all tracks that are not present in Sync list.
Where can I trigger this option? I cannot find it.
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Unreliable recognition of USB devices

Post by Lowlander »

Tools > Options > Portable Device Sync in MMW and configure the Device Profile for your device.
Toemmel
Posts: 82
Joined: Sun Mar 02, 2008 4:50 pm

Re: Unreliable recognition of USB devices

Post by Toemmel »

Lowlander wrote:and configure the Device Profile for your device
That's my point: Where in the dialogue is the wanted option hidden...?
Post Reply