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Can't burn long file to CD

Posted: Sun Feb 26, 2017 5:06 pm
by Bathsheba0
Windows 10 Pro, MM Gold 4.1.15.1830
I wanted to burn this file of a 42-minute lecture to CD
https://dl.dropboxusercontent.com/u/534 ... wn%201.m4a
Just as the burn would have ended, MM crashes, leaving the CD unreadable and unejectable.
I see this consistently with two different drives.

"Analyze Volume" on this file also crashes MM.

Disappointing.

Re: Can't burn long file to CD

Posted: Sun Feb 26, 2017 5:16 pm
by Lowlander
Did you try to burn an Audio or Data disc?

Re: Can't burn long file to CD

Posted: Sun Feb 26, 2017 8:50 pm
by Peke
Hi,
Can you please try reconvert file to new one in MMW prior to burning?

Re: Can't burn long file to CD

Posted: Mon Feb 27, 2017 11:14 am
by Ludek
"Analyze Volume" on this file also crashes MM.
For me it doesn't crash (on the same file).
Probably a debug log or crash report would show more.

Re: Can't burn long file to CD

Posted: Mon Feb 27, 2017 12:38 pm
by Lowlander
Analyze Volume worked here too.

Do you have the MediaMonkey Codec Pack and/or QuickTime installed and if so which versions?

Re: Can't burn long file to CD

Posted: Tue Feb 28, 2017 4:46 pm
by Peke
Please open support Ticket from above menu (Same login information as forum) and send us compressed log created using these steps from http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69