Rare MP3 to OGG conversion problem

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PeterCM
Posts: 35
Joined: Mon Apr 10, 2017 3:13 pm

Rare MP3 to OGG conversion problem

Post by PeterCM » Wed May 31, 2017 3:20 pm

Windows 10 64 bit and MediaMonkey 4.1.15 or 4.1.16

This problem has only occured about 5 times in the last year.

I was working on the file location tree. I batch converted a directory of MP3 files to OGG files. The conversion took place and there were no error messages.

I then edited the tags and everything looked ok. The next step was to use auto-organize to rename the files using the updated tag information. When I did this I got the following error message. Clicking yes just brings up the error again.

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The next step was to try and play the file to see if it was corrupted. When I did this I got the following error message.

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At this point I decided to restrat MediaMonkey to see if that cleared the problem. As MM started up I got the following error message.

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On a previous time I had this error I found that MM was not updating the tags in the file. After updating the file tags if you did a rescan on the directory the problem file would show the old tag information. In other words MM was updating the database but failing to update the tags in the actual file.

On a previous occasion I found that refreshing tags using Mp3tag solved the issue. I suspect that the taggs were damaged on the file that was causing problems.

I decided to give Mp3tag a try but on saving the tags back to the file I got this error.

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I decided to look at the file using Unlocker to see if an app was keeping the file locked but Unlocker did not find any Locking handle.

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I was forced to log out and log back in before everything returned to normal. Auto-organize worked again and there were no issues playing the file.

Lowlander
Posts: 44267
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Rare MP3 to OGG conversion problem

Post by Lowlander » Wed May 31, 2017 8:26 pm

Capture this in a debug log (step 4b) and attach the log to a Support Ticket: http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69
Lowlander (MediaMonkey user since 2003)

PeterCM
Posts: 35
Joined: Mon Apr 10, 2017 3:13 pm

Re: Rare MP3 to OGG conversion problem

Post by PeterCM » Thu Jun 01, 2017 1:03 pm

I'll permanently run a debug version of MediaMonkey with logging to dbgview active. This issue does not happen often so it may be a while before I capture it.

Peke
Posts: 11049
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: Rare MP3 to OGG conversion problem

Post by Peke » Thu Jun 29, 2017 4:40 pm

Hi,
4.1.17 should improve such case. most likely files are locked somehow
Best regards,
Pavle
MM Core Developer and Admin of free MediaMonkey extensions Hosting
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Posts: 1
Joined: Sat Jun 23, 2018 9:13 am

Re: Rare MP3 to OGG conversion problem

Post by Unlocker Download » Sat Jun 23, 2018 9:22 am

unlocker software is powerful tool which gives You full control over the files and folders that are locked on Your computer. This Software allows You to rename, move, or delete files or folders that are temporarily locked by other processes. Unlocker will show you all the processes running on the computer system and using a variety of methods to allow You to access the hidden files, including attempting to unlock the handles, kill the process file handles open, and allows You to rename, move, or delete them.

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