MM "Not Responding" When Accessing CD/DVD Drive

To get bugs in the current release fixed, please report them here.

Moderator: Gurus

Mac Knight

MM "Not Responding" When Accessing CD/DVD Drive

Post by Mac Knight » Tue Mar 26, 2019 9:43 am

Briefly, whenever I try to use MM to access, burn to or rip from either of my drives (D:/E:), it immediately stops responding and stays in that condition until I reboot. All other software on my PC can access those drives without issue.

I am running MM 4.1.23.1881 on Windows 10 Pro v. 1803.

Thank you!

Lowlander
Posts: 45787
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM "Not Responding" When Accessing CD/DVD Drive

Post by Lowlander » Tue Mar 26, 2019 11:41 am

Capture this in a debug log (step 4b) and send the log to Support: https://www.mediamonkey.com/forum/viewt ... p?f=7&t=69
Lowlander (MediaMonkey user since 2003)

Mac Knight

Re: MM "Not Responding" When Accessing CD/DVD Drive

Post by Mac Knight » Wed Mar 27, 2019 8:09 am

How do I include an image? I have no URL to upload to! MM stopped responding and that debug thing did nothing.

Lowlander
Posts: 45787
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM "Not Responding" When Accessing CD/DVD Drive

Post by Lowlander » Wed Mar 27, 2019 11:27 am

Use a service like https://imgbb.com/ to upload the image you want to include here.
Lowlander (MediaMonkey user since 2003)

Mac Knight

Re: MM "Not Responding" When Accessing CD/DVD Drive

Post by Mac Knight » Wed Mar 27, 2019 3:38 pm

What?! "You can’t post image, email or url links that are external to this domain. Please remove *******.com"

Lowlander
Posts: 45787
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM "Not Responding" When Accessing CD/DVD Drive

Post by Lowlander » Wed Mar 27, 2019 3:56 pm

Probably because you're not a registered user to prevent spam.
Lowlander (MediaMonkey user since 2003)

Mac Knight
Posts: 2
Joined: Thu Mar 28, 2019 7:51 am

Re: MM "Not Responding" When Accessing CD/DVD Drive

Post by Mac Knight » Thu Mar 28, 2019 8:06 am

Registered. Still get "You can’t post image, email or url links that are external to this domain. Please remove *******.com"!

Peke
Posts: 11998
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: MM "Not Responding" When Accessing CD/DVD Drive

Post by Peke » Thu Mar 28, 2019 6:32 pm

You can't attach to forum posts upload it somewhere like dropbox and copy share download link here or in PM directly to me.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
How to add SCREENSHOTS to forum

Mac Knight
Posts: 2
Joined: Thu Mar 28, 2019 7:51 am

Re: MM "Not Responding" When Accessing CD/DVD Drive

Post by Mac Knight » Fri Mar 29, 2019 7:41 am

Seriously?! Again, same thing. I cannot upload ANY sort of URL to my picture here ("You can’t post image, email or url links that are external to this domain. Please remove *******.com"), and now I have to write more posts just to use PM?! I have been a GOLD user for years and I am about ready to dump this program for something else! MM has suddenly become a fancy MP3 tagger. It even takes several minutes to start playing a song after I double-click it! Ugh.

Lowlander
Posts: 45787
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM "Not Responding" When Accessing CD/DVD Drive

Post by Lowlander » Fri Mar 29, 2019 11:47 am

We live in a world full of spam.

You can always contact Support itself: http://www.mediamonkey.com/support/inde ... ets/Submit
Lowlander (MediaMonkey user since 2003)

Post Reply