nohitter151 wrote:
It took the MM dev team 1 day after their announcement to put out a beta version of MM which works fine with the new iTunes. I'm not sure how much quicker you really think these things should be released, but I can't see how 1 day is really that long to wait. Its not like Apple is informing MM of the changes its making or prereleasing the iTunes upgrades to MM so that they can prepare for this sort of thing.
viewtopic.php?f=6&t=34522&start=45#p221799
Let me preface my post by saying that I am a long-time user of MediaMonkey (Gold version) and view it as a far superior tool to manage my music than iTunes or any other program. You (nohitter) have also been very helpful to me the few times I have posted in this forum.
However, with respect, I must point out that while MM now supports iTunes 9 (in a beta version only), it does not support iPhone OS 3.1 and support for iPhone OS 3.0 only recently moved into the beta stage. Apple does make OS releases available to developers for advance compatibility testing and, while I'm not sure they'd welcome the MediaMonkey development team with open arms, I'm sure access to these beta versions of the iPhone OS can be obtained.
Additionally, the fact that a follow-on release (3.1) would be forthcoming has been well publicized for quite some time. Other applications (including some that allow syncing with the iPhone) are already 3.1 compatible, so we know it's possible.
Although many of us are simply consumers of MediaMoney (purchasing the software for a specific purpose and not knowing or caring what goes on behind the scenes or under the covers - we just expect it to work), I'd venture a guess than many would be willing to make an extra effort to speed up the compatibility process. Is it money (speaking for myself, I'd gladly pay extra to ensure rapid iPhone OS compatibility)? Is it information (please tell us what you need)? Is it something I'm not mentioning (again, please tell us what you need)? To this point, we are told something on the order of "we're working on it and it'll be ready as soon as it's ready". I'm okay with that sort of "close to the vest" process as long as we see results. Unfortunately, we're not seeing those results. As a customer, that's not acceptable in the long run.