Media Monkey is Messing up with my Tags

[marcsant]

I Added a song. And press Ins to rescan the library, now I have a huge number of Music's with random Genre, like '114', '2', '20', etc.

I never had this kind of genre before.

[Lowlander]

What application was used to tag Genre with these files?

[marcsant]

What application was used to tag Genre with these files?

Hello. I'm creating another topic with more details. I will post that soon.

Tks for trying to help me!

[marcsant]

Version 4.0.3.1476 Free.

I have a folder with 64GB of Music (located in a separated raid-5 volume). The tag info in that folder was organized by Song Bird in the past. The Computer Operating system (Windows 7 Pro 64) was re-installed, and the song files was added to Media Monkey library.

Installed Media Monkey. Imported the the folder. 1646 songs now appears with Genre 11, 13, 17, 32, 33, and so on. This change was made in every mp3 metada info: imported the library again in Song Bird confirms that.

Restore the last Backup. Import the same folder first in Media Monkey. The strange Tags appears again. Delete the library. Restore backup again. Import the folder in Song Bird. No strange tags. Delete library only in Song Bird. Import again in Song Bird. No strange Tags. Import just in Media Monkey: Strange Tags appears again.

Well, the only way is unistall Media Monkey, and switch to Song Bird, but in SB I missed some nice features that Media Monkey have, but, with this behaviour, how can I buy a media manager like this?

Here is a print screen of the tags:

https://docs.google.com/open?id=0B1JpcrvUx1RFNnhIRDVYMW02WWc

Tks for any help.

MarcSant.

[Lowlander]

I would suggest you check with another Media Player (like WMP, iTunes, others installed on your PC) as well in Windows Explorer to confirm what Genre they show. I would assume the problem is with SongBird and how it tagged the files. However if other Players/Windows Explorer show the correct Genre information you should open a support ticket and offer up some small sample files with this issue: http://www.mediamonkey.com/support/inde ... &_a=submit

[marcsant]

The information in the files are correct. When I re-installed Windows, there is no other media manager running. The folder was recovered from my Good Backup, and when the media folder is imported in Song Bird, I double checked in properties of a couple of files in Windows Media Player before the import process, and the tags was OK before importing them in Media Monkey.

In the past, with version 3.x (I don't remember the build) it's never happened. So, I brought an iPhone, used iTunes for 1 year, and now I switched for an Android device. There is no need of iTunes... Saved the library, erased the Disc, installed the OS and picked up Media Monkey to organize my library, that was in the past my Media manager before iTunes.

When this strange issue came, my first tough was iTunes messed up the libray in the past... And because this Media Monkey is showing the files with strange tags. But, reading them in Song Bird confirmed that I was wrong about that.

I'm using the free edition, could open a support ticket also?

Tks!

[Lowlander]

Did you check in Windows Explorer what is shown as Genre? Or in Windows Media Player (which comes with almost all Windows installs)?

[marcsant]

I checked in both places: in Windows Media Player, in properties info of the sound files and in the properties of the file in Windows Explorer. The tag info is the same in both places, before and after the import process.

Before the tag info is correct. After is messed up, and the 'alien' genre is showed in the same way in Song Bird, in Windows Media Player and in Windows Explorer.

MarcSant.

[Lowlander]

The tag info is the same in both places

The same as what? Is it correct or incorrect?

Before the tag info is correct. After is messed up, and the 'alien' genre is showed in the same way in Song Bird, in Windows Media Player and in Windows Explorer.

So before MediaMonkey imports the files the Genre's are shown correct in WMP and Windows Explorer? In that case open a support ticket to offer some sample files for developer analysis.

[marcsant]

The tag info is the same in both places

The same as what? Is it correct or incorrect?

If I look them before the import process, the tag is correct in both places.

Before the tag info is correct. After is messed up, and the 'alien' genre is showed in the same way in Song Bird, in Windows Media Player and in Windows Explorer.

So before MediaMonkey imports the files the Genre's are shown correct in WMP and Windows Explorer? In that case open a support ticket to offer some sample files for developer analysis.

Yes, that is it. After the import process, the info is messed up in both places, or anywhere I look them. Strange that is not all files, just a few.

MarcSant.

[Lowlander]

Then open the support ticket to send sample files that are affected. You may also want to capture a debug log (step 4b) of the scan where this happens and add it to the ticket: viewtopic.php?f=7&t=69