Can't get music to iPod touch

[kjduke]

Here's what I'm running. I have MM 4.06.1501 and I have an iPod touch Gen 4 which I just upgraded to the current software, 5.1.1. Prior to upgrading the iPod everything worked fine with the Monkey and I was able to put music on the iPod by 'highlighting' the songs and then use the "Send To" tab.

When I found that MM 4.06 would play nicely with IOS 5, I made the jump and upgraded. Since then, this is what I have been experiencing. If I highlight an album and hit 'send to' I get the green status bar at the bottom for a bit, as if the songs are converting, and then MM shuts down. Usually just one song will then appear on my iPod, but it is in grey and will not play. I get the same results when I select only one song and try to send it to my iPod, it is grey and will not play.

Any help would be greatly appreciated, thanks,

kjduke

[Lowlander]

Send a debug log (step 4b) of this crash to support: viewtopic.php?t=69

[kjduke]

If I did it correctly the report has been sent. Keep me posted.

thanks

kjduke

[kjduke]

Still having issues and have not had a response, any updates would be appreciated.

[Lowlander]

Login to eSupport to check if there has been a response to your support ticket, sometimes the email notification get's stuck in spam filters.

[kjduke]

Nothing in eSupport.

[Lowlander]

No ticket at all? In that case did you open ticket in eSupport?

[kjduke]

I thought that when I sent the error report a ticket would be opened. I went in and opened a ticket, lets see what happens.

thanks
kjduke

[Ludek]

Hi, it sounds like issue http://www.ventismedia.com/mantis/view.php?id=9530

Here
viewtopic.php?f=7&t=66878
you can find updated iPhoneClac.dll that should fix the problem.