Maintaining smaller mobile library

Get answers about the current release of MediaMonkey for Android

Moderator: Gurus

SpaceModulator
Posts: 22
Joined: Wed Aug 28, 2019 9:02 am

Re: Maintaining smaller mobile library

Post by SpaceModulator » Tue Oct 08, 2019 4:39 pm

I tried submitting a ticket and it told me my log and pass were wrong. I assumed I had to make a separate account for support and when I click register it takes me to the top of the main forums page logged in with my current and working log/pass.

Lowlander
Posts: 46275
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Maintaining smaller mobile library

Post by Lowlander » Tue Oct 08, 2019 5:31 pm

Support username is case-sensitive too.

https://www.mediamonkey.com/support/ind ... t-web-site
Lowlander (MediaMonkey user since 2003)

SpaceModulator
Posts: 22
Joined: Wed Aug 28, 2019 9:02 am

Re: Maintaining smaller mobile library

Post by SpaceModulator » Thu Oct 10, 2019 6:34 am

I've submitted a ticket.

SpaceModulator
Posts: 22
Joined: Wed Aug 28, 2019 9:02 am

Re: Maintaining smaller mobile library

Post by SpaceModulator » Sun Oct 13, 2019 4:54 pm

How long does a ticket typically take to get a reply? I marked it as "medium" priority, maybe that's an issue?

Peke
Posts: 12500
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: Maintaining smaller mobile library

Post by Peke » Mon Oct 21, 2019 7:23 pm

Hi,
MMA Tickets takes bit longer to reply. Can you please let us know Ticket ID?
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
How to add SCREENSHOTS to forum

SpaceModulator
Posts: 22
Joined: Wed Aug 28, 2019 9:02 am

Re: Maintaining smaller mobile library

Post by SpaceModulator » Tue Oct 22, 2019 5:00 am

PKK-507-94398

Thanks.

Peke
Posts: 12500
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: Maintaining smaller mobile library

Post by Peke » Thu Oct 24, 2019 6:34 pm

Hi,
As replied in Ticket.
Only way to ensure that tracks are not resynced is to exclude them from sync.

Common problem is that users sync Music and Then expect MMW not to sync all the music.

Better approach would be sync Only playlists that have filters in them.

We are planning to introduce White/Black lists per device profile, so that user can exclude and force syncing of some tracks.

Would that satisfy your needs?

Regarding Deletion I can't replicate non deleting tracks eg. as soon as I delete track from device they are also deleted from playlists in MMA.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
How to add SCREENSHOTS to forum

Post Reply