Page 2 of 2

Re: Currently evaluating MM5 for Windows. Questions

Posted: Mon Nov 18, 2024 4:02 pm
by Lowlander
Can you please close MediaMonkey, rename persistent.json to persistent.json.old and then start MediaMonkey? Does the problem persist?

Re: Currently evaluating MM5 for Windows. Questions

Posted: Mon Nov 18, 2024 4:38 pm
by jwhitworth
Is that file in:

C:\Program Files (x86)\MediaMonkey 5

if so I do not see it.

Re: Currently evaluating MM5 for Windows. Questions

Posted: Mon Nov 18, 2024 4:53 pm
by CrashMonkey
Open run: (Windows Key + R)
Type: %APPDATA%
press enter
Open folder mediamonkey there, and the file should be there.

Re: Currently evaluating MM5 for Windows. Questions

Posted: Mon Nov 18, 2024 5:51 pm
by jwhitworth
Problem still there.

Re: Currently evaluating MM5 for Windows. Questions

Posted: Mon Nov 18, 2024 6:04 pm
by Lowlander
Please capture this issue in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643

Hopefully that will give better insight as to why this happens on your setup.

Re: Currently evaluating MM5 for Windows. Questions

Posted: Tue Nov 19, 2024 12:14 pm
by jwhitworth
OK. Will try and get it done today.

Re: Currently evaluating MM5 for Windows. Questions

Posted: Tue Nov 19, 2024 1:58 pm
by jwhitworth
Ticket #8013 submitted.

Re: Currently evaluating MM5 for Windows. Questions

Posted: Tue Nov 19, 2024 4:17 pm
by rusty
Thanks--we'll have a look, but fyi, I've also tested at 3440 x 1440, with both scaling set to 150% and Accessibility Text Scaling set to 150% without issue. (btw, you were right--the text scaling settings in Accessibility seem to be independent).

-Rusty

Re: Currently evaluating MM5 for Windows. Questions

Posted: Tue Nov 19, 2024 4:54 pm
by jwhitworth
When adjusting the scaling I noticed that even though 150% is recommended there is also a warning about it messing up things with some programs and it being difficult to fix later.