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Re: Media Monkey Crashes immediately upon startup
Posted: Fri Feb 25, 2011 4:45 pm
by nohitter151
pablopablo wrote:No, it's not d_iPhone.dll, d_iPod.dll (MM plug in folder) nor iPhoneCalc.dll (in MM folder) - removed them and got the same crashes.
the process monitor (sysinternals) shows that:
MM does createfile operation on:
C:\Documents and Settings\user\Application Data\ZumoDrive\drive
then MM does closefile operation on :C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202
Theres a known incompatibility between MM and ZumoDrive. see:
http://www.mediamonkey.com/support/inde ... ticleid=33
Re: Media Monkey Crashes immediately upon startup
Posted: Fri Feb 25, 2011 5:50 pm
by pablopablo
Aha! I don't have zumocast but do have zumodrive. It wasn't running, MM was trying to access the drive assigned to zumodrive, and crashing after about 5 min of unsuccessful attempts. I started zumodrive program, restarted MM and it seems to be running fine now. It shouldn't be a hard fix to implement: stop MM from discovering zumodrive after so many attempts, right?. don't i deserve MM gold key for troubleshooting this bug?
Re: Media Monkey Crashes immediately upon startup
Posted: Fri Feb 25, 2011 5:53 pm
by nohitter151
pablopablo wrote: don't i deserve MM gold key for troubleshooting this bug?
Eh, no. As I already knew about it
Re: Media Monkey Crashes immediately upon startup
Posted: Fri Feb 25, 2011 6:07 pm
by pablopablo
nohitter151 wrote:pablopablo wrote: don't i deserve MM gold key for troubleshooting this bug?
Eh, no. As I already knew about it
but my solution is so simple and the bug is with zumodrive not zumocast! anyways, it would also help if the log would show calls for unavailable drives. it looks like MM does QueryInformationVolume on every drive every minute or so - is it really necessary? is there an option to disable it?
another suggestion: update bug reporting instructions with a pointer to Process Explorer from sysinternals - that's what got me on the right track.
Re: Media Monkey Crashes immediately upon startup
Posted: Sat Mar 05, 2011 7:11 pm
by Guest
I deleted the module/file d_iphone.dll and the problem end
Re: Media Monkey Crashes immediately upon startup
Posted: Sat Mar 12, 2011 5:04 pm
by davywavy
I also have this problem and I also deleted the file, with much satisfaction, and no longer have a problem.
Problem signature:
Problem Event Name: APPCRASH
Application Name: MediaMonkey.exe
Application Version: 3.2.4.1304
Application Timestamp: 2a425e19
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4cf4536a
Exception Code: c0000005
Exception Offset: 6942bb89
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: fbe4
Additional Information 2: 71673ffabd2d5542310cd757f6124d5f
Additional Information 3: 9ecd
Additional Information 4: 87d07a3758bb07d948d42610262874a4
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x0409
Re: Media Monkey Crashes immediately upon startup
Posted: Sat Mar 12, 2011 7:24 pm
by Peke
@PabloPablo
Does ZumoDrive Show as Drive letter on Windows Explorer? If Yes Have you tried to Set MM to Ignore that drive?
Added this as
http://www.ventismedia.com/mantis/view.php?id=7509