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5.1 Builds will not open

Posted: Sun May 21, 2023 10:33 am
by Crocodile73
issue already logged. None of the beta builds open for me. Tried all the tips, but they don't help. It just refuses to go past the initial load screen. 5.0.4 works fine. :x

Re: 5.1 Builds will not open

Posted: Sun May 21, 2023 10:46 am
by Peke
Hi,
Only other thing I can think of is that Chromium fail/refuse to initialize.

Have you tried NOGPU BAT file from MM installation folder. Before that Ensure that no MediaMonkey Files are started in Details of task manager.

Lastly can you give us brief information of your Computer hardware and Windows Version?

Re: 5.1 Builds will not open

Posted: Sun May 21, 2023 4:26 pm
by Crocodile73
I have already tried the noGPU batch file. Does the same. Windows 11 22H2 (22621.1776) x64. Intel i5, 12GB Ram. Radeon GPU. SSD. Never had issues with any builds before these.

Re: 5.1 Builds will not open

Posted: Sun May 21, 2023 7:39 pm
by Peke
Hi,
Strange, even MM do not start completely a debug log attached to support ticket as described here viewtopic.php?f=30&t=86643 should show enough where MM fail to start.

Curious, what is the Radeon GPU and Driver version you use?

Re: 5.1 Builds will not open

Posted: Mon May 22, 2023 4:37 am
by Crocodile73
its already been logged, 2 weeks ago, with information. The debug seems to be this.
00000033 10.88619709 [10128] MM5 [5380](B) Crash in chromium message loop: Access violation at address 66137EB3 in module 'libcef.dll'. Read of address 00000010

Re: 5.1 Builds will not open

Posted: Mon May 22, 2023 5:36 am
by Peke
Hi,
Can you please attach TXT file exported from CPU-Z to your Ticket #5840 ?

Re: 5.1 Builds will not open

Posted: Mon May 22, 2023 9:11 am
by Crocodile73
added it to the ticket.

Re: 5.1 Builds will not open

Posted: Mon May 22, 2023 9:51 pm
by Peke
Hi,
As it looks like you know what you are doing. I wonder if you have tried using one of custom drivers from https://forums.guru3d.com/threads/amern ... ql.436611/ https://sourceforge.net/projects/amernimezone/files/ ?

FYI I am really impressed i5-3470t + Radeon 7800M and Win 11. WOW!!!

Re: 5.1 Builds will not open

Posted: Tue May 23, 2023 4:00 am
by Crocodile73
I have never needed to delve into modified drivers. I used to decades ago. But my knowledge on which to try is limited. Never had any issue running Windows 11. Seems strange to an old guy like me, graphics drivers should impact on listening to music.

ok so I ran and followed all the steps to install modified 23.4.2. Made no difference to mediamonkey issue.

Re: 5.1 Builds will not open

Posted: Tue May 23, 2023 9:32 am
by Ludek
Thanks for reporting, will be fixed as https://www.ventismedia.com/mantis/view.php?id=20048
The key to replicate is to switch to Touch mode

Re: 5.1 Builds will not open

Posted: Thu May 25, 2023 11:52 am
by Crocodile73
Looks like I will stay on 5.4 going forward. Still saying the same about a crash in chromium.

Re: 5.1 Builds will not open

Posted: Thu May 25, 2023 7:09 pm
by Peke
Hi,
Latest version is out and it should start normally. Try Clean Portable install in new folder.
Crocodile73 wrote: Thu May 25, 2023 11:52 am Looks like I will stay on 5.4 going forward. Still saying the same about a crash in chromium.
Yes, because crash is happening in libcef.dll which loads MM GUI and is rendered by chromium.

Re: 5.1 Builds will not open

Posted: Fri May 26, 2023 5:07 am
by Crocodile73
That is the new build, I tried. Installed as a normal install and then as a portable. Still shows the same error.

Re: 5.1 Builds will not open

Posted: Fri May 26, 2023 5:56 pm
by Peke
Hi,
Due the security and privacy issues every MM 5.1 uses Chromium 109 while latest MM 5.0.4 uses Chromium 98. That is why you get error in this new build.

Re: 5.1 Builds will not open

Posted: Sun May 28, 2023 11:33 am
by Rob_S
So are you saying this error should still be happening in latest build??

I thought it had been corrected in 2806...