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windows user logins

Posted: Sat Jul 29, 2023 4:32 am
by elia
I'm hoping some wise head can help out.
I have to use two separate windows pc logins on the same PC for home and work purposes.
My 'home' login has an installed MM with gold lifetime licence. When I install MM on the new 'work' pc user login the MM doesnt recognise the existing licence and requests that I reinput the licence code.
My licence is from 2006 an I cannot find it. when I try to get the code renewed online they are unable to find my original registration from element5.
is the licence code buried somewhere within the program from where I can copy it across to the new login?

Re: windows user logins

Posted: Sat Jul 29, 2023 3:24 pm
by Lowlander
Contact MediaMonkey Support with as many details on you purchase as you aware of (name, email, date(year),Order Number) and they should be able to help.

Re: windows user logins

Posted: Sat Jul 29, 2023 6:34 pm
by Peke
Hi,
On user login that have licensed MM open regedit and go to "HKEY_CURRENT_USER\SOFTWARE\MediaMonkey" where you copy/paste values from USERNAME and PASSWORD to TXT file that you can use for registering on Work Account.

Re: windows user logins

Posted: Mon Jul 31, 2023 10:36 am
by elia
thanks Lowlander, sadly they can't. The purchase was 2006 so I should just cough up again I guess. I've had my value.

Peke - I shall give that a try. thanks.

Re: windows user logins

Posted: Mon Jul 31, 2023 10:46 am
by Lowlander
MediaMonkey support couldn't?

Re: windows user logins

Posted: Mon Jul 31, 2023 10:50 am
by elia
Peke,
You're a genius.
Thank you