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Playback position lost on pause (was Multiple playback crashes) [#21211]
Posted: Wed Sep 04, 2024 6:42 pm
by gordol
I opened Ticket #7487 "Playback crash/reset when pause and resume while MMA is in the background" a week and a half ago, and have been adding new crash logs to it several times with no acknowledgement from Support. Am I going to get it looked at? At this point, I'm considering looking for a replacement.
Re: Multiple playback crashes
Posted: Thu Sep 05, 2024 11:15 am
by rusty
Hi Gordol,
Sorry for not getting back to you
I'll follow up with the dev team.
-Rusty
Re: Playback position lost on pause (was Multiple playback crashes)
Posted: Thu Sep 05, 2024 3:24 pm
by rusty
fyi, we _are_ looking into it. I've renamed the subject to better reflect what the issue is (the issue isn't caused by MMA crashing ).
For other readers: the issue is that if playback has been paused (via widget, android auto, or by disconnecting BT) and resumed at a later point in time via the Widget or Notification Player, then MMA sometimes restarts playback from the beginning of the track.
-Rusty
Re: Playback position lost on pause (was Multiple playback crashes)
Posted: Thu Sep 05, 2024 3:53 pm
by gordol
It has also (now? with the current version build 1208) done this with MMA stopped and restarted from the app's program window. If the logs I sent show any of it, this should show in the most recent one.
Re: Playback position lost on pause (was Multiple playback crashes)
Posted: Mon Sep 16, 2024 10:11 am
by martin.bohac
Re: Playback position lost on pause (was Multiple playback crashes) [#21211]
Posted: Fri Sep 20, 2024 8:15 am
by rusty
This should be resolved in build 1213 (available if you've subscribed to beta test builds). Can you confirm?
Thanks!
-Rusty
Re: Playback position lost on pause (was Multiple playback crashes) [#21211]
Posted: Fri Sep 20, 2024 7:05 pm
by gordol
I am in the beta, and waiting for the new version to be available to me.
Re: Playback position lost on pause (was Multiple playback crashes) [#21211]
Posted: Sun Sep 22, 2024 8:45 am
by gordol
rusty wrote: ↑Fri Sep 20, 2024 8:15 am
This should be resolved in build 1213 (available if you've subscribed to beta test builds). Can you confirm?
Around midnight I got an update Google Play says it's build 1212, About says 1213.
Problem still exists.
Via Android Auto, I had hit the Pause button on my car's display and then a few moments later when I hit Play, the track restarted. As I was driving, unable to capture a log.
Re: Playback position lost on pause (was Multiple playback crashes) [#21211]
Posted: Sun Sep 22, 2024 4:06 pm
by rusty
Thanks for letting us know about the 'About' message--I've updated it to 1213.
Re. the bug, if you can replicate it again with 1213, please share a log and let us know here or via the ticket.
Thanks!
-Rusty
Re: Playback position lost on pause (was Multiple playback crashes) [#21211]
Posted: Sun Sep 22, 2024 11:34 pm
by gordol
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Playback paused when disconnecting from Android Auto, restarted from the beginning of the track when resumed a little later on the phone.
Re: Playback position lost on pause (was Multiple playback crashes) [#21211]
Posted: Mon Sep 23, 2024 10:18 pm
by gordol
rusty wrote: ↑Sun Sep 22, 2024 4:06 pm
Thanks for letting us know about the 'About' message--I've updated it to 1213.
Re. the bug, if you can replicate it again with 1213, please share a log and let us know here or via the ticket.
Several more logs with 1213 have been uploaded and log IDs in the support ticket.
Re: Playback position lost on pause (was Multiple playback crashes) [#21211]
Posted: Thu Sep 26, 2024 6:08 pm
by rusty
Thanks! We've just submitted build 1214, which should fix this, to the Play store for approval (it normally takes a day or two to get approved).
Please let us know as we haven't been able to replicate the issue. Thanks!
-Rusty
Re: Playback position lost on pause (was Multiple playback crashes) [#21211]
Posted: Tue Oct 01, 2024 12:50 pm
by gordol
1214 has fixed this for me.