MediaMonkey forum

When I try to open Media Monkey I get this from Microsoft Windows: (Media Monkey audio library has stopped working).

How do I correct this?

Try reinstalling.

I get exactly the same problem.
I am running Window 7 64bit
I tried various compatability modes with no luck. I tried running as administrator with no luck either.
When I installed, I did not select Media Monkey as the default handler for anything.

I dived into the event viewer and found the following. I'm dead keen to give this a go, but I'm a little disappointed at how it's going so far

Faulting application name: MediaMonkey.exe, version: 3.1.1.1261, time stamp: 0x2a425e19
Faulting module name: QTCF.dll_unloaded, version: 0.0.0.0, time stamp: 0x4aa21f2c
Exception code: 0xc0000005
Fault offset: 0x7201c11b
Faulting process id: 0x1190
Faulting application start time: 0x01ca61e1cb395d4c
Faulting application path: C:\Program Files (x86)\MediaMonkey\MediaMonkey.exe
Faulting module path: QTCF.dll
Report Id: 0a194c35-cdd5-11de-861a-001bfc6b346e

More thoughts - qtcf.dll is some part of quicktime, so I checked if that was up to date - it is. My Quicktime version is 7.6.4

I've been using MM for some time now with no problems, but had the same issue just recently. I just downloaded the program and reinstalled (didn't even bother to uninstall the earlier version i was running) and all is working fine now.

@all: looks like this issue: http://www.mediamonkey.com/forum/viewto ... =1&t=42607

I was having a very similar problem in Windows 7 x64. I uninistalled Quicktime and now it works like a charm.

I fixed the problem by uninstalling Quicktime and re-installing Media Monkey it works just fine.