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Access Violation when I attempt to use ctrl 'L'
Posted: Sun Mar 07, 2010 10:51 am
by aodh
when I use "Ctrl 'L'" to find an album cover from the internet, I get the following error message:
access violation at address 0d7b579d in module 'agcutils.dll'. read of address 00000000.
Any ideas as to what I can do to fix this?
Thanks,
Aodh
Re: Access Violation when I attempt to use ctrl 'L'
Posted: Sun Mar 07, 2010 11:42 am
by nohitter151
Is it only when you use the hotkey? What if you right click > Auto-tag from web? Did you ever install an add-on to auto-tag from a different source?
Re: Access Violation when I attempt to use ctrl 'L'
Posted: Sun Mar 07, 2010 5:54 pm
by Peke
Based on Google search
http://www.google.com/search?q=agcutils.dll agcutils.dll which appears to be a file from a product called Webshots Desktop and Toolbar.
Go to the following website and read the Comments for more information. New Webshots Desktop and Toolbar!
http://blog.webshots.com/?p=1017 or
http://www.webshots.com/ My Guess is that you uninstall Webshots IE Toolbar and see if that solves the problem.