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Freeze when configuring external device

Posted: Tue Sep 07, 2010 1:38 am
by powerpill-pacman
When i try to configure any external device, MM (3.2.2.1300) freezes and won't respond until i restart. I've got my database and files on different network shares and haven't had a problem since i configured everything according to the knowledge base. I tried deleting the external devices, that didn't help.
Any idea what to do now.
I'm running Win7 Ultimate with all updates on a notebook and a desktop computer, it doesn't work on both machines.

Thanks in advance
Thorsten

Re: Freeze when configuring external device

Posted: Tue Sep 07, 2010 2:01 am
by Lowlander
Try to create a debug log for the developers: http://mediamonkey.com/forum/viewtopic.php?f=7&t=69

Re: Freeze when configuring external device

Posted: Tue Sep 07, 2010 2:20 am
by powerpill-pacman
iI uploaded the log as described. Thanks lowlander. I also tried to post the log here, but i didn't find any attachment button. Is there indeed none?

Re: Freeze when configuring external device

Posted: Tue Sep 07, 2010 2:20 am
by Lowlander
There isn't, anyway it's enough to send it to support.