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1378 Android Phone Synchronization Failure [#7976]
Posted: Tue May 31, 2011 11:00 pm
by zealofsoul
My Android phone device synchronized perfectly before I upgraded to MM4.
Now synchronization partially works. Partially I mean as the program recognizes the device, so reading the files all work. However whenever I hit Right Click - Send To - Synchronize, a small bar on the bottom shows it is working, but then an error message pops out.
Error
There was a problem synchronizing the following item(s):
Problem while copying file K:\Music\Neon Trees\ 6 Girls and Boys In School.mp3 to 06 Girls and Boys In School.mp3
I thought it was weird that the path for the destination is wrong. So I thought it was the Destination Option in the device profile.
However regardless of whatever setting I pick on the "Sync Music Files To:" section, it never works.
Funny thing is if I do Send To - Copy To - K:\Music, then it copies the file!!!
Also I use my ipad2 and ipod nano to sync files on MM, and those two perfectly work.
Any help on solving this problem??
Re: 1378 Android Phone Synchronization Failure
Posted: Wed Jun 01, 2011 4:18 am
by jiri
Could you please e-mail me a debug log? Btw, what exact device do you have? Also, I suppose that if you look into Options\Portable devices, then you'll see that the device is handled by d_WMDM.dll plug-in, right?
Thanks,
Jiri
Re: 1378 Android Phone Synchronization Failure
Posted: Sat Jun 18, 2011 11:51 am
by bilzebub
Hi My problem is identical, but my version is 1389 -- below is an image of an error i can't get past

Re: 1378 Android Phone Synchronization Failure
Posted: Sat Jun 18, 2011 12:58 pm
by jiri
Please do what I asked for in the previous post.
Thanks,
Jiri
Re: 1378 Android Phone Synchronization Failure
Posted: Sun Jun 19, 2011 12:51 am
by Psyker7
I was able to reproduce this with my android phone.
Log is here:
http://pastebin.com/rmCihajX
Running MM as administrator allowed the sync to work however.
Re: 1378 Android Phone Synchronization Failure [#7976]
Posted: Sun Jun 19, 2011 8:42 am
by bilzebub
Running as Admin made MM "think" it was working, but after the sync, nothing was on the phone. I've tried this with two different Android phones (both Google Nexus S running 2.3.4).
Haven't had time to figure out the Bug report process, may try later today or tomorrow
Re: 1378 Android Phone Synchronization Failure [#7976]
Posted: Sun Jun 19, 2011 9:26 am
by Psyker7
You are correct, it seems to even write to a file somewhere making it think that it had transferred them all to the root directory. I'll get a log of that too tomorrow.
Re: 1378 Android Phone Synchronization Failure [#7976]
Posted: Sun Jun 19, 2011 9:48 am
by jiri
Could you please e-mail me screenshots of all the configuration pages of your device? Alternatively, mailing your MM.DB database file would probably be even better.
Thanks,
Jiri
Re: 1378 Android Phone Synchronization Failure [#7976]
Posted: Sun Jun 19, 2011 10:20 am
by bilzebub
My MM.DB file is over 200 megs -- hard to email that! But I'll send along the screen shots
Re: 1378 Android Phone Synchronization Failure [#7976]
Posted: Sun Jun 19, 2011 11:12 am
by Lowlander
Zip the database and use a service like
http://www.megaupload.com/ and send the link to the file to Jiri
Re: 1378 Android Phone Synchronization Failure [#7976]
Posted: Sun Jun 19, 2011 12:46 pm
by bilzebub
Thanks, did all that and sent it to Jiri!
When running as Admin it "syncs" my music to my C:\Program Files\Mediamonkey
This rapidly drained my already tiny free space on C:
Re: 1378 Android Phone Synchronization Failure [#7976]
Posted: Mon Jun 20, 2011 5:19 pm
by rusty
Should be fixed in build 1393 (to be posted this evening). Let us know.
-Rusty
Re: 1378 Android Phone Synchronization Failure [#7976]
Posted: Tue Jun 21, 2011 6:45 am
by Psyker7
1393 does appear to fix this for me

Awesome

Re: 1378 Android Phone Synchronization Failure [#7976]
Posted: Tue Jun 21, 2011 4:41 pm
by bilzebub
Works for me too! You guys are great!