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acces violation since upgrading to MM4

Posted: Sun Nov 20, 2011 2:04 pm
by vliegh
Ever since I upgraded to MM4 I get lost of "Acces violation" errors. Actually only when I start typing something in the "search" box. I never had the problem in MM 3.x.

System info: Intel core 2 quad cpu q6600 at 2.4 Ghz; Ram 3GB; windows vista Home Premiun SP2 32 bits

Any thoughts?

Thanks and kind regards,
Richard de Vliegh

Re: acces violation since upgrading to MM4

Posted: Sun Nov 20, 2011 2:05 pm
by Lowlander
It's best to send a debug log for this error to support: http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69

Re: acces violation since upgrading to MM4

Posted: Sun Nov 20, 2011 2:08 pm
by vliegh
Unfortunately http://www.mediamonkey.com/sw/MediaMonkey_Debug.exe will not install on my PC

Re: acces violation since upgrading to MM4

Posted: Sun Nov 20, 2011 2:08 pm
by Lowlander
How does it fail to do so?

Re: acces violation since upgrading to MM4

Posted: Sun Nov 20, 2011 2:13 pm
by vliegh
Now installed debug. Waiting for an error to happen. Usually when you restart MM the error disappears for a while and then pops up again.

Re: acces violation since upgrading to MM4

Posted: Sun Nov 20, 2011 2:15 pm
by Lowlander
Once reproduced, save the log in DBGView and send it to support.

Re: acces violation since upgrading to MM4

Posted: Sun Nov 20, 2011 2:34 pm
by vliegh
Now sent twice via the debug program. Too long for this post.

Re: acces violation since upgrading to MM4

Posted: Tue Nov 22, 2011 1:09 pm
by vliegh
Gone back to MM 3.2.5 for the time being. The error makes search impossible. Petty because MM 4 has some nice sharing features. Did not like the new look and feel, but that is personal I guess. Thanks for the support.