MediaMonkey forum

I followed all the steps that was in the email, every time I start MediaMonkey, it tells me that it is not registered, how do I fix this as I have payed for the program.

Did you enter your license information? Does it show your license under Help > About? Did you perhaps install a trial version of MonkeyTunes and is it telling you're not registered?

It may be a bug. I registered last night, but this morning after ripping a few CDs it lost my registration and I had to redo it.

Leroy Bad wrote:It may be a bug. I registered last night, but this morning after ripping a few CDs it lost my registration and I had to redo it.

I haven't had such a problem. Did you check the task manager processes tab to see whether MediaMonkey really closed when you closed it?

No...I didn't. Is that normal procedure for MM4?

Which version of MediaMonkey (Help > About), Portable or Normal Install? If MediaMonkey doesn't close properly settings aren't saved.

Duplicate post removed: http://www.mediamonkey.com/forum/viewto ... =1&t=40381

Leroy Bad wrote:No...I didn't. Is that normal procedure for MM4?

No, but it's a good thing to check when settings are not saving. Usually that happens because the program doesn't close properly, and checking the processes tab is a good way to check that.