Page 1 of 1

Syncing one playlist deletes songs from another [#9431]

Posted: Thu May 17, 2012 10:07 pm
by twinger
Player: Sony NWZ-E464
MM 4.03 (and 4.0.5.1491 Beta)

When I add a new playlist to my Sony, if there are any tracks also found on another playlist on the player, those tracks are deleted from the other playlists! Here's how I reproduce the problem:
(1) Create Playlist 1 with two tracks, song "A" and song "B".
(2) Send Playlist 1 to the Sony.
(3) Create Playlist 2 with one track, song "B".
(4) Send Playlist 2 to the Sony.
(5) View playlists on the Sony: Playlist 2 is fine. Playlist 1 now has only one song, song "A". Song "B" has disappeared from the playlist.

From reading the forums, I thought the latest Beta of 4.05 would fix problems with playlist syncing, but it hasn't help. This is maddening. My wife uses multiple playlists for her music teaching, and this is really messing up her work.

Re: Syncing one playlist deletes songs from another playlist

Posted: Thu May 17, 2012 10:18 pm
by twinger
Great. Now my wife tells me that it does exactly the same thing on her Sansa Fuze. I've double-checked, and she's right!

Re: Syncing one playlist deletes songs from another playlist

Posted: Fri May 18, 2012 11:10 am
by Lowlander
Are you using AutoSync or manual right click Send To?

Re: Syncing one playlist deletes songs from another playlist

Posted: Sat May 19, 2012 9:11 am
by jvk
twinger wrote:Great. Now my wife tells me that it does exactly the same thing on her Sansa Fuze. I've double-checked, and she's right!
Thanks for articulating this very difficult to convey issue. I'm the same boat with MM 4.0.3.1476 and two Sansa devices.

Never had this problem with MM3. I'm assuming it is a new feature I do not know how to deactivate. I will anxiously watch this thread for the answer.

Re: Syncing one playlist deletes songs from another playlist

Posted: Sat May 19, 2012 9:13 am
by jvk
Lowlander wrote:Are you using AutoSync or manual right click Send To?
Right click "Send To..."

Re: Syncing one playlist deletes songs from another playlist

Posted: Wed May 23, 2012 1:53 pm
by Lowlander
I've just tried it with a Sansa Clip+ on 4.0.5.1492. Synced (using Send To) Playlist A with Song 1 and Song 2, disconnected device from PC (to rebuild its database) then reconnected and synced Playlist B with Song 2 and Song 3. After this both Playlists have the expected songs on them so I can't reproduce. If you still can reproduce with the latest 4.0.5 beta (available in Beta forum) then you should create a debug log (step 4b) with the debug version of the latest beta and send it to support: http://www.mediamonkey.com/forum/viewto ... ?f=6&t=341

Re: Syncing one playlist deletes songs from another playlist

Posted: Sat May 26, 2012 9:19 am
by jvk
Lowlander wrote:I've just tried it with a Sansa Clip+ on 4.0.5.1492. Synced (using Send To) Playlist A with Song 1 and Song 2, disconnected device from PC (to rebuild its database) then reconnected and synced Playlist B with Song 2 and Song 3. After this both Playlists have the expected songs on them so I can't reproduce. If you still can reproduce with the latest 4.0.5 beta (available in Beta forum) then you should create a debug log (step 4b) with the debug version of the latest beta and send it to support: http://www.mediamonkey.com/forum/viewto ... ?f=6&t=341
Installed 4.0.5.1493 and still have the issue on my SanDisk BL0808AYDF - 16G.

Is it possible this is a setting that I need turn off?

Re: Syncing one playlist deletes songs from another playlist

Posted: Sat May 26, 2012 11:11 am
by Lowlander
You should create the debug log as mentioned above and send it to support.

Re: Syncing one playlist deletes songs from another playlist

Posted: Wed Jun 13, 2012 1:37 pm
by rusty
I've been able to replicate this on a creative Zen device. Tracked at:
http://www.ventismedia.com/mantis/view.php?id=9431

Thank you for the report.

-Rusty

Re: Syncing one playlist deletes songs from another playlist

Posted: Wed Jun 13, 2012 1:48 pm
by jvk
rusty wrote:I've been able to replicate this on a creative Zen device. Tracked at:
http://www.ventismedia.com/mantis/view.php?id=9431

Thank you for the report.

-Rusty
Wow. I'm glad it worked!

Re: Syncing one playlist deletes songs from another [#9431]

Posted: Wed Jun 20, 2012 7:31 pm
by Peke
This should be fixed in latest MM version.