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All artwork now has disappeared.

Posted: Sat Apr 27, 2013 10:46 am
by themugen
I love mediamonkey on the Windows 8 tablet I own. However, after the latest update ALL of my album artwork is now either missing or entirely black. It is not showing the generic CD image, just black nothing above the album/artist/track/etc. information. The actual music plays fine (not sure if the issue of continuing playback while device is asleep has been resolved in my case just yet), but I would really like to have the album artwork display.

Is anyone else having this issue? Any help would be greatly appreciated.

If it matters, MM is reading the music from a Micro SD card.

Re: All artwork now has disappeared.

Posted: Sat Apr 27, 2013 1:20 pm
by PetrCBR
It's strange. Does your covers show up after restart ?

Re: All artwork now has disappeared.

Posted: Sat Apr 27, 2013 3:24 pm
by themugen
Tried restarting. Still no artwork, but I now see the generic cd image.

Re: All artwork now has disappeared.

Posted: Sat Apr 27, 2013 4:35 pm
by themugen
I uninstalled and reinstalled MM and am back to having about 50% of my albums showing their covers. Want to have 100%, but some is better than none.

Re: All artwork now has disappeared.

Posted: Sat Apr 27, 2013 4:47 pm
by PetrCBR
Can you send me some albums where you haven't covers ?

Re: All artwork now has disappeared.

Posted: Sat Apr 27, 2013 5:11 pm
by themugen
Not sure if this is the right way, but here are some dropbox links to some of the albums that don't show the artwork.

https://www.dropbox.com/sh/0bgcds2ovoino5q/b4l855YxXl
https://www.dropbox.com/sh/whoqjam983geijz/ew80MGubs_
https://www.dropbox.com/sh/jg2g11uwzcswm3h/1JiboKvM8o

Re: All artwork now has disappeared.

Posted: Sun Apr 28, 2013 2:52 am
by MiPi
Thanks for the files, I have reproduced it, tracked as http://www.ventismedia.com/mantis/view.php?id=10789

Re: All artwork now has disappeared.

Posted: Sun Apr 28, 2013 11:54 am
by themugen
I'm now getting the music directly from my dropbox. Same thing, but with 1 difference. On the albums that don't show the artwork I notice that if I go into the album and play their tracks the artwork will display next to the individual songs. However, when I go back to the album views the artwork remains missing. This is only on some of the missing artwork albums. When I go back to the main screen of the app it will display the artwork for those albums in the "recently viewed", "top rated" etc.. I'd it helps demonstrate I'll record a video or send more albums. Never mind. Once I closed and reopened the app, those albums are now displaying correctly. Only missing the same ones as before it seems.

Re: All artwork now has disappeared.

Posted: Sun Apr 28, 2013 12:24 pm
by MiPi
The problem with the missing artwork from the files from your Dropbox should be resolved in the next build, I have found the problem.
File open dialog is system dialog, the icons are generated by the Modern UI system itself (similar way as in Windows Explorer).

Re: All artwork now has disappeared.

Posted: Sun Apr 28, 2013 2:34 pm
by themugen
MiPi wrote:The problem with the missing artwork from the files from your Dropbox should be resolved in the next build, I have found the problem.
Awesome, thanks for keeping me informed!