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Cannot update. Installer stuck.
Posted: Sun Apr 28, 2013 12:18 pm
by ashwinmudigonda
Each time I try to open Media Monkey, a popup appears to update the software. But I am unable to choose Yes or No to the "Do you want to allow the following program to make changes to this computer?" dialog box. I have left it for 12 hours and it is still there. I am running Win 7 64 bit.
Re: Cannot update. Installer stuck.
Posted: Sun Apr 28, 2013 12:59 pm
by jc836
What version of Media Monkey do you currently have? Have you tried to download the current MM4.07 full install and run it?
Re: Cannot update. Installer stuck.
Posted: Sun Apr 28, 2013 1:05 pm
by ashwinmudigonda
I uninstalled and downloaded the latest version from the website and installed it. After the installation, MM opens fine, but then I get a pop up from a MediaMonkey COM Elevator dialog box and it is stuck. It won't let me choose Yes or No to continue.
Re: Cannot update. Installer stuck.
Posted: Sun Apr 28, 2013 6:58 pm
by ashwinmudigonda
Ok. I figured out the solution. I had to launch a command prompt as administrator and then launch MediaMonkey.exe to let it do its thing.