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Wifi Sync - Failed to download
Posted: Mon Jan 18, 2016 4:07 pm
by Hayholten
Hi everyone !
Well, I'm a French new user of MediaMonkey, both on Windows and Android, and I have a problem for synchronize my playlists over WiFi.
Indeed, everything's start fine when I press the "Sync now" option after configured everything as mentioned in the tutorials that I have strictly followed.
For information, I try to syn on an SD card. I know that it can exist some granted access problem but which is strange is the app can still write like 4 or 5 tracks.
Look :
But :
I use a LG G4 with Android 6.0.
I use also a computer with Windows 10 on it.
Thanks a lot for your support !
Re: Wifi Sync - Failed to download
Posted: Mon Jan 18, 2016 4:14 pm
by Lowlander
Which version of MMA and MMW are you using?
Re: Wifi Sync - Failed to download
Posted: Mon Jan 18, 2016 4:33 pm
by Hayholten
Oups, I have forgot to precise that !
So :
MMA : 1.1.3.0529
MMW : 4.1.10.1778
Re: Wifi Sync - Failed to download
Posted: Mon Jan 18, 2016 6:12 pm
by Lowlander
Then send a debug log (from About screen) right after sync finishes. Reply here with the logID or open a Support Ticket with logID.
Re: Wifi Sync - Failed to download
Posted: Sun Jan 24, 2016 9:20 am
by Hayholten
Hello again !
Well, I took some times to understand how logs worked but here's the information :
Log ID: 47HMWCYC3E
Description: Sync failed
Thanks
Re: Wifi Sync - Failed to download
Posted: Sun Jan 24, 2016 11:31 pm
by GMFuller
I had the same issue (items failing to download) on my Sony Xperia Z3.
Turned out the problem was I had the screen set to sleep after 30 seconds of inactivity, and the files sent after that time failed. Increasing the sleep time-out allowed all the files to be downloaded successfully.
Re: Wifi Sync - Failed to download
Posted: Mon Jan 25, 2016 5:18 am
by Hayholten
GMFuller wrote:I had the same issue (items failing to download) on my Sony Xperia Z3.
Turned out the problem was I had the screen set to sleep after 30 seconds of inactivity, and the files sent after that time failed. Increasing the sleep time-out allowed all the files to be downloaded successfully.
Hello there !
Thanks a lot for replied
Well, I increased the sleep time to 2 minutes and disable lock screen with scheme (I use a VPN connection from time to time and you can't use it if you don't have any lock screen - Android security).
Well, it worked a few. Now sync failed for 60 tracks for my playlist test. The problem is that I have thousands of tracks to synchronize so I still don't have a solution for this... Arg...
Re: Wifi Sync - Failed to download
Posted: Thu Jan 28, 2016 4:06 am
by Peke
Have you tried to Enable Developer options and disable Lock Screen if connected to Charger?