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Computer freezes when synching with iPod Classic
Posted: Thu Aug 25, 2016 2:03 am
by iceblinklk
I recently ran into a problem with my iPod Classic 6 (160GB) and had to restore to its original settings. Now I can't get music from MM onto the iPod. When I try to autosync, it gets to about 50-100 songs, and then everything freezes up; not just MM, but my entire computer freezes up and the only thing I can do is reboot my computer. Then I have errors on my iPod, I repair the errors, try to autosync, and it happens all over again.
Does this sound like any known issue? I can't figure out what is happening.
Re: Computer freezes when synching with iPod Classic
Posted: Thu Aug 25, 2016 5:12 am
by Peke
Please use latest beta 1806+ as it has updated sync fixes
http://www.mediamonkey.com/forum/viewto ... 54426&sd=d
Re: Computer freezes when synching with iPod Classic
Posted: Thu Aug 25, 2016 9:02 pm
by iceblinklk
I tried that based on your suggestion, but the same thing is still happening. I wonder if the iPod is the problem, though there is no outward indication of a problem with it.
Re: Computer freezes when synching with iPod Classic
Posted: Sun Aug 28, 2016 1:03 am
by iceblinklk
I tried synching to a new iPod, and it's doing the same thing, so it does appear to be an issue with MediaMonkey. Any ideas what else I can try?
Re: Computer freezes when synching with iPod Classic
Posted: Sun Aug 28, 2016 10:26 am
by Lowlander
You can capture the sync in a debug log (step 4b) and send the log to support for developer analysis:
http://www.mediamonkey.com/forum/viewto ... f=12&t=341
Re: Computer freezes when synching with iPod Classic
Posted: Sun Aug 28, 2016 2:21 pm
by iceblinklk
Thank you. I have sent the debug log to support.