MediaMonkey forum

Log id EEDE89AE

While adding songs MM5 crashed. After restaring MM, all remaining files have been added (45'854 files).

Let me know if you need more Information.

Thanks, Dieter

Hi.

Did you tried on 2055 ?

hi,

not yet, will test with 2055....

Dieter

I saw crash report from you ... can you make and send me a debuglog, please ?

Log id: 415189AE

Clean installation

Folder "D:\MM5\D"
DIR /S 
- 54850 Datei(en), 370'785'536'831 Bytes
- 19229 Verzeichnis(se)
Windows Explorer: Seach criteria: “art:=musik”
- 46'682 files

Start MM5
DB not loaded from MM4
Scan the following folders for media: "D:\MM5\D" / One time

just tested with build 2056
Error occurred with status bar display: "Adding 46686 of 54847 ..."
Error Dialog: exact the same as above
Log ID: 393389AE
Click on [ OK ]
again, same Error Dialog
Log ID: 64C989AE
Click on [ Restart ]
MM Windows stays open, all empty
I killed all Tasks in task manager and restarted MM
MM dos not open, task manager shows 3 instancs of "Media Monkey (32 Bit)"
killed again in task manager and restarted MM
Music > All tracks Shows 46'673 files

let me know if you need additional information or want me to perform specific tasks

regards, Dieter

Follow same procedure in http://www.mediamonkey.com/forum/viewto ... ?f=30&t=69 with 2056 installed and send new log ids along with log to support ticket http://www.mediamonkey.com/support/ (same login as here)

Done as requested: Ticket ID: #OCX-237-14376
http://www.mediamonkey.com/support/inde ... View/32494

regards,
Dieter

It's solve and special thanks to Petr!!!

It was hard work but we did it !!!
…and it is a good feeling to have it fixed now

I was running 63 test loads, some taking up to one hour

Regards,
Dieter

I need to thank you for you huge help on this issue!!