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MM keeps crashing

Posted: Mon Oct 09, 2017 5:38 pm
by titanik
All day long. Whether I'm using it or not, playing files, editing, doing nothing at all. This has been going on for a few days. Reboots do not help. I was at 4.16 and updated to 4.18.1853. That did not help. If anything, the crashes may happen even sooner? It's every couple minutes now. No other changes to software/hardware.

Any advice?

Re: MM keeps crashing

Posted: Mon Oct 09, 2017 6:38 pm
by Lowlander
Capture it in a debug log (step 4b) and attach the log to a Support Ticket: http://www.mediamonkey.com/forum/viewtopic.php?f=1&t=69

That should give the developers an insight as to why you're seeing this.

Re: MM keeps crashing

Posted: Tue Oct 10, 2017 12:54 am
by titanik
I wanted to get back to you and thank you for your response. Here's what happened. I ran the debugger. Opened MM. Waited for the inevitable crash. It's been hours now, with no problems. When I finally asked for help, it was crashing every five minutes at the most. But all is well now (somehow)!

Re: Mediamonkey won't close. Keeps restarting endlessly.

Posted: Tue Oct 10, 2017 8:31 pm
by Peke
Hi,
if problem starts again, please report and fetch debug log?