Knowledgebase: Library (database)
MediaMonkey acts as if I started the program for the first time
Updated by Stephen Platt on Nov 13, 2014

This can occur when another application (sometimes security applications or "cleaning" applications, such as CCleaner) changes a registry value in your system.

The value
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders\Local AppData

can be changed from

C:\Documents and Settings\-YOUR USERNAME-\Local Settings\Application Data
to
C:\Documents and Settings\NetworkService\Local Settings\Application Data

by another application and therefore MM appears empty.

To fix it, go to Start -> Run, and type regedit
Then, find HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders\Local AppData
Double click "Local AppData" and change the value to C:\Documents and Settings\-YOUR USERNAME-\Local Settings\Application Data

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