Knowledgebase: Library (database)
Scanning Error: There was a problem querying the database
Updated by Russell Samuels on Nov 13, 2014

There have been reports of cases where scanning fails as a result of other applications placing a lock on the MediaMonkey database.

This is known to occur with Acronis TruImage's Non-stop Backup feature.

To solve the problem, disable the Non-stop Backup from functioning on the MediaMonkey database by moving the database to a location that isn't monitored or
exclude C:\Users\\AppData\Local\MediaMonkey\ from the Acronis watch list.

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