Knowledgebase: Install and Config
UAC or COM Popup prompt appears each time MediaMonkey for Windows starts
Updated by Pavle Lacarac on Dec 19, 2017

The UAC prompt for administrative rights can appear when:

  1. MediaMonkey is trying to save certain system configuration settings (e.g. play audio/video files on double-clicking them, or installation of addons). This should occur only when MediaMonkey for Windows is first run.

    Windows will ask for confirmation (it will show a User Access Control prompt) that MediaMonkey is allowed to access protected parts of the system in order to make these changes.  Once accepted, these system changes will be made, and the prompt shouldn't appear again.

    If you prefer not to grant MediaMonkey such access, you can:
    1. Not accept the prompt, and then change MediaMonkey's configuration to not associate itself with audio/video files. To do so, click Tools > Options > OS Integration, and then disable 'Re-associate File Types on Startup' (if available) and/or uncheck all other check boxes so that MediaMonkey do not try to integrate itself to Windows
    2. Uninstall MediaMonkey, and then re-install it in Portable Mode (Selectable option during install Wizard).

  2. Anti-Virus software erroneously triggers the UAC prompt when MediaMonkey is run (due to Global Hotkeys functionality and/or a valid but dated certificate). In such cases, clicking 'Show more...' in the prompt will indicate that the problem is related to "{CLASSID:xxxxxxxxxxxxxxxxxx}". In such cases, contact your AV vendor to tell them about a false positive and/or check if there is a  newer version available .
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