iPods and USB Mass Storage Devices are erroneously detected by the WMDM plugin
Updated by Russell Samuels on Feb 24, 2017

When a Portable Device or USB Storage Device is inserted into the PC MediaMonkey will assign it a device plugin. Sometimes MediaMonkey may assign the d_WMDM.dll (Windows Media Device) device plugin to an iPod incorrectly.

To prevent this:

  • For iPod's make sure you only connect 1 iPod at a time to your PC. MediaMonkey can only recognize 1 iPod at a time.
  • Disconnect all iPods from your PC and then remove any incorrectly assigned WMDM Device Profiles from Tools > Options > Portable Device Sync.

For USB Storage Devices you may prefer the USBMass plugin. In that case you'll need to:

  1. Download it from the Addons site and install it:
  2. Disable the WMDM version of your device under Tools > Options > Portable Device Sync.
  3. Select the USBMass plugin, click Configure and use the Find Device option to associate the USBMass plugin with your storage drive.
(1168 vote(s))
Not helpful

Comments (0)