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Knowledgebase : MediaMonkey for Windows > Device Synchronization
   

The Windows 10 anniversary update (aka Windows 10 version 1607 OR build 14393.xx) introduced a bug that results in failures in WMA/WMV encoding. As of 4.1.15.1815 Beta and newer, we introduced a new "WMA (Win 10)" encoder that is compatible. The latest ...
MediaMonkey encoding errors generally occur if: * Attempting to encode a source file that isn't playable by MediaMonkey [http://www.mediamonkey.com/support/index.php?/Knowledgebase/Article/View/92] due to codec problems, DRM issues, or inaccessibility...
To exclude folders on the device from syncing, you can configure the Device > Options tab > Auto sync configuration panel's 'Exclude Folders:' option. Define the folders in the following manner: \Folder1\, \Folder2\, "\Folder name with spaces\", ...
The Creative Zen MX player only accepts 8.3 paths. In order to get around this limitation, you'll want to configure the Sync tracks path, in the Device Configuration Panel, to: \Music\$Trim($Left($Replace(, ,_),8))\$Trim($Left($Replace((, ,_),5))_...
Palm Pre devices are supported by MediaMonkey 3.2+ via the iPhone plugin (the Pre appears as an iPhone), provided that the Pre is updated to the latest firmware. If your Palm (e.g. Treo) is recognized as a USB Mass Storage device (i.e. it has a drive ...
Some devices only support synchronization to the device's root directory (e.g. Sandisk Sansa devices). If synchronization halts as soon it begins without copying any tracks, try changing the destination format so that it doesn't use any subdirectori...
Under certain circumstances MediaMonkey re-syncs files already on the device. 1) Only Auto-Sync will not re-sync files already on the device. Manual syncing will create copies of existing files on the Portable Device. 2) Certain file types like FLAC...
MediaMonkey auto-syncs tracks whenever the track's current timestamp is more recent than the time that the track was last synchronized. Thus, if the track's current timestamp is a future date, it will synch unnecessarily. This generally occurs in eit...
Level Volume When Synchronizing is an Auto-Conversion feature that allows MediaMonkey to level the volume of tracks on the fly, as they're being synced. This isn't needed for devices that have gain adjustment (e.g. iPods or other devices that read Rep...
The auto-sync list behaves as follows in MediaMonkey 3.0 - 3.2: o The Filter 'Type' determines which tab the tracks appear under i.e.: o Type=Music: Appears in the Music tab & filters of Type=Music can be used to further filter the sync li...
Synchronization with MTP / 'Plays for Sure' devices require that certain Microsoft libraries be installed on the host PC. These libraries are included with Windows Media Player 10. If you don't have Windows Media Player 10 installed you can install t...
When syncing to a device, there are a couple of reasons why some tracks may fail to copy and the number of tracks may not match to the number of tracks in the main library: * The connection may have been lost. Re-sync to sync the remaining tracks. *...
When a Portable Device or USB Storage Device is inserted into the PC MediaMonkey will assign it a device plugin. Sometimes MediaMonkey may assign the d_WMDM.dll (Windows Media Device) device plugin to an iPod incorrectly. To prevent this: * For iPod...
MediaMonkey for Windows can sync files with pretty much any Android device via MTP (USB connections), but the following cases may result in problems: * Windows / MediaMonkey for Windows does not recognize the device. This can occur if: * Your Android...
There are several possible causes of Album Art not appearing even though tracks appear to otherwise sync successfully: Earlier versions of MediaMonkey were used to synchronize with the iPod/portable device, and the new version, doesn't force a resynch...
On the iRiver Hxxx devices, there have been reports that some tracks synced to the device do not appear on the device UI. This occurs whenever the '{' or '}' characters are included in a track's filename. To fix this issue, edit the [FilenameMappings] s...
Occasionally, if you sync (manually or auto-sync) tracks to your iPod or other MP3 Player, you may find that some of the tracks or images don't copy, with an error that 'There was a problem synchronizing the following items:'. This can occur for several r...
If you've performed a USB sync operation and receive an error that some files haven't synced please see the following articles for an explanation of why this might occur: Android devices [http://www.mediamonkey.com/support/index.php?/Knowledgebase/Artic...
Some Zen devices, Sony Walkman NWZ-A828, Archos devices (e.g. 43 IT and 70 IT) and several Mobile phones ( Nokia 5800, HTC Desire) exhibit a bug with MediaMonkey causing synchronization to copy tracks to the device's root directory, ignoring the dest...
A complete list of devices that is known to work is maintained at: http://www.mediamonkey.com/wiki/index.php/Compatible_Devices [http://www.mediamonkey.com/wiki/index.php/Compatible_Devices] Users experiences with other devices that succesfully sync wi...