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Knowledgebase |
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| Please choose a category in or search the knowledgebase via the search bar. If you can't find what you're looking for, you can submit a ticket. |
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 | Articles |  |
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 | MediaMonkey re-syncs existing tracks to Portable Device |  |
| Under certain circumstances MediaMonkey re-syncs files already on the device.
1) Only Auto-Sync will not re-sync files already on the device. Manual syncing will
create copies of existing files on the Portable Device.
2) Certain file types like FLAC |
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| Filters and the Auto-sync List in MM3 | |
| The auto-sync list behaves as follows in MediaMonkey 3.0 - 3.2:
o The Filter 'Type' determines which tab the tracks appear under i.e.:
o Type=Music: Appears in the Music tab & filters of Type=Music
can be used to further filter the sync li |
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| Sync to device is incomplete and ignores sync mask |  |
| Some Zen devices, Sony Walkman NWZ-A828, Archos devices (e.g. 43 IT
and 70 IT) and several Mobile phones ( Nokia 5800, HTC Desire) exhibit a bug
with MediaMonkey causing synchronization to copy tracks to the device's
root directory, ignoring the des |
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| What portable devices are supported by MediaMonkey? | |
| A complete list of devices that is known to work is maintained at:
http://www.mediamonkey.com/wiki/index.php/Compatible_Devices
Users experiences with other devices that succesfully sync with MediaMonkey appear at:
http://www.mediamonkey.com/forum/vi |
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| Windows Media Player-compatible device doesn't sync | |
| Synchronization with MTP / 'Plays for Sure' devices require that
certain Microsoft libraries be installed on the host PC. These
libraries are included with Windows Media Player 10.
If you don't have Windows Media Player 10 installed you can
install |
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| How to sync to a Palm device | |
| Palm Pre devices are supported by MediaMonkey 3.2+ via the iPhone plugin (the
Pre appears as an iPhone), provided that the Pre is updated to the latest firmware.
If your Palm (e.g. Treo) is recognized as a USB Mass Storage device (i.e. it has
a drive |
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| Some tracks don't sync to my iPod / MP3 Player | |
| Occasionally, if you synch (manually or auto-synch) tracks to your
iPod or other MP3 Player, you may find that some of the tracks don't synch.
This can occur for several reasons:
o The tracks aren't compatible with the device. For example, iPods suppor |
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| Level volume when synchronizing: What does it do? | |
| Level Volume When Synchronizing is an Auto-Conversion feature that
allows MediaMonkey to level the volume of tracks on the fly, as they're
being synced. This isn't needed for devices that have gain adjustment
(e.g. iPods or other devices that read Rep |
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| Some files sync when they're already on the device | |
| MediaMonkey auto-synchs tracks whenever the track's current
timestamp is more recent than the time that the track was last
synchronized. Thus, if the track's current timestamp is a future
date, it will synch unnecessarily.
This generally occurs in e |
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| Synchronization halts prematurely | |
| Some devices only support synchronization to the device's root
directory (e.g. Sandisk Sansa devices).
If synchronization halts as soon it begins without copying any
tracks, try changing the destination format so that it doesn't
use any subdirectori |
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| Album art is missing from iPod / MP3 Player | |
| There are several possible causes of Album Art not appearing even though tracks
appear to otherwise sync successfully: Earlier versions of MediaMonkey were
used to synchronize with the iPod/portable device, and the new version, doesn't
force a resynch |
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| iPods and USB Mass Storage Devices are erroneously detected by the WMDM plugin | |
| When a USB Mass Storage device is plugged in, MediaMonkey's WMDM.dll
(Windows Media Device) plug-in will automatically recognize it as a portable
audio device. This will cause synchronization problems if your device
is an iPod (which needs to use the |
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| How to exclude device folders from being synchronized | |
| To exclude folders on the device from syncing, you can configure the
Device > Options tab > Auto sync configuration panel's 'Exclude Folders:'
option.
Define the folders in the following manner:
\Folder1\, \Folder2\,
"\Folder name with spaces\", |
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| Synched Tracks Don't Appear on the iRiver Hxxx | |
| On the iRiver Hxxx devices, there have been reports that some tracks synced to the device do not appear on the device UI. This occurs whenever the '{' or '}' characters are included in a track's filename.
To fix this issue, edit the [FilenameMappings] |
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| Sync problems with Creative Zen MX Player | |
| The Creative Zen MX player only accepts 8.3 paths.
In order to get around this limitation, you'll want to configure the Sync tracks path,
in the Device Configuration Panel, to:
\Music\$Trim($Left($Replace(, ,_),8))\$Trim($Left($Re |
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