20 May 2013 
Support Center » Knowledgebase » Online help error: Navigation to the webpage was canceled
 Online help error: Navigation to the webpage was canceled
Solution
A security update for Windows XP and Windows Vista (included by default 
with Windows 7) may block access to downloaded CHM files to protect your
system's security.

To solve this, run Windows Explorer, right-click on the CHM file, and select
'Properties' from the popup menu. Click on the 'Unblock' button immediately
below the Advanced button on the General page, and then 'Apply'.

Once the CHM file has been unblocked, the Unblock button disappears, and
the content will be viewable.


Article Details
Article ID: 130
Created On: 13 Oct 2009 05:17 PM

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