20 Nov 2009 
Support Center » Knowledgebase » Scanning Error: There was a problem querying the database
 Scanning Error: There was a problem querying the database
Solution
There have been reports of cases where scanning fails as a result of other
applications placing a lock on the MediaMonkey database.

This is known to occur with Acronis TruImage's Non-stop Backup feature.

To solve the problem, simply disable the Non-stop Backup from functioning
on the MediaMonkey database by moving the database to a location
that isn't monitored or
exclude C:\Users\\AppData\Local\MediaMonkey\ from the
Acronis watch list.


Article Details
Article ID: 132
Created On: 22 Oct 2009 12:47 AM

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