21 May 2013 
Support Center » Knowledgebase » Modem Disconnects when Running MediaMonkey
 Modem Disconnects when Running MediaMonkey
Solution
Some mobile modems (e.g. Huawei E220 and E270--marketed as
Vodaphone EasyBox 1 & 2 or Huawei K3520 3G) use CD-Rom
Emulation to store a connection application and/or drivers for the
device. When MediaMonkey detects such a device, it thinks that it is
a CD and tries to Read the CD's Table of Contents and identifier, and any
CD-Text (if the CD isn't already in the library). As it does so, it often
causes the device to disconnect.

The solution to this is to:
1) Create a folder on your hard drive to backup the contents of your
Device's emulated CD drive.
2) Copy all files from the Device's drive to the Backup folder, noting
what drive letter is used by emulated CD drive.
3) Update the MediaMonkey.ini file to ignore the drive letter used by
the Device by changing IgnoreDriveLetters=AB in MediaMonkey.ini so
that it also contains the drive letter noted in Step 2. If you're not
sure where to find it, see:
http://www.mediamonkey.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=17
4) Save the .ini file and Restart MediaMonkey.
5) If that fails to resolve the problem try the following (Windows XP).
Note: You will need to have Administrative privileges to do this:
1. Right Click On My Computer -> Properties -> Hardware -> Device
Manager -> DVD/CD-ROM devices and Disable Huawei CD-Rom
(Right Click -> Disable).
Note: Sometimes it is also needed to be disabled in Disk drive section
2. Device should be normally started from backup folder and all should
work without problems


Article Details
Article ID: 41
Created On: 31 Jan 2008 05:10 PM

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