Synchronization with MTP / 'Plays for Sure' devices require that

certain Microsoft libraries be installed on the host PC. These

libraries are included with Windows Media Player 10.



If you don't have Windows Media Player 10 installed you can

install the Windows Media Format redistribution installation package,

which contains the necessary components from 

http://www.mediamonkey.com/sw/wmfdist95.exe



Note: Some companies ship devices with MTP firmware in the US

and with USB Mass Storage Device firmware in Europe.  If your 

MTP device isn't working, verify that it really has MTP firmware.