MediaMonkey Sound is generated as follows:

 1. MediaMonkey locates the file.

 2. Audio file is decoded by input plug-in.

 3. Equalizer settings are applied.

 4. Other DSPs are applied.

 5. Volume Leveling is applied.

 6. Sound is output via the Output plug-in.



Corruption can be introduced at any step; to diagnose a Sound Problem, first 

disable the equalizer & dsp plugins (via Tools > Options > Player > DSP Plugins), 

and Volume Leveling (via Play > Level Playback Volume).



That leaves the File itself, the Input plugin or Output plugin as the possible causes 

of a problem:



 1. If there is no sound at all, it may mean that:

    1. The tracks are inaccessible (e.g. if the tracks are on a network or

      removable media that is not connected). Verify that the tracks in

      question are in fact stored to a location that is accessible.

    2. The player's volume slider has been moved to zero. Verify that the volume

      slider in the player is not all the way to the left (if you don't see

      the player, click View > Player).

 2. If there is no sound or corrupted sound for all audio types then there

    is a problem with the output plug-in. This can be related to underlying

    audio drivers and how they resample audio samples. To fix this:

    1. If you recently performed an upgrade to your audio drivers, you may need

       to re-register them in MediaMonkey.  In MediaMonkey, right-click on the 

       Player and select 'Configure Current output plugin'. In the sound card list

       select your audio card drivers again. Accept the changes and restart MM.

    2. Try switching output plug-ins. Go to 

       Tools | Options | Player | Output Plug-ins and

       change from  WASAPI to DirectSound output or WaveOut output.

    3. If the DirectSound plugin yields static,

       you can try reconfiguring it.  Go to 

       Tools | Options | Player | Output Plug-ins, select the DirectSound plugin

       and click Configure.  On the device tab, try either:

       o Disabling hardware acceleration

       o Switching from 'Primary Sound Driver' to another device.

    4. If the WASAPI plugin yields static, try enabling Exclusive mode.

       Otherwise, any time you use a DSP plugin and or tag tracks and resampling

       is required, static will result.

    5. If the above doesn't work, you can try a number of alternative output plugins:

       o SQRSoft: http://www.sqrsoft.com.ar/index.php?show=1&cont_id=products&contitem_id=acf

       o Kernel Streaming: http://www.stevemonks.com/ksplugin/

       o ASIO: http://www.mediamonkey.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=61

 3. If the sound problems are specific to particular audio formats, it's likely a

    problem with the input plugin or because a stripped down version of Windows 7 (Windows Tiny) is being used:

    1. If WMA files don't play, see:

       http://www.mediamonkey.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=92

    2. If MP3 files don't play, see:

       http://www.mediamonkey.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=101

    3. If there is no sound for CDs, see:

       http://www.mediamonkey.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=43