Missing or faulty Windows Media Components can cause WMA (or MP3) files to fail

even though other audio formats work. This can cause:

 o no sound, volume analysis failures

 o sync failures, conversion failures, burn failures

 o failed tag updates (WMA only)

 o an error message regarding the inability to decode WMA files

This applies to regular WMA files, or those saved as Previews or to the Virtual CD 

in WMA format. 



Windows Media components may be missing because some versions of Windows

come without Windows Media Player and valid Codecs installed (e.g. Windows Tiny

or Windows 'N' editions).  In such cases, you can install Windows Media Player from:

 http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx



If Windows Media Components have already been installed, these issues can be

cause by outdated or corrupted Windows Media Drivers. To resolve this:

 1. In some cases simply reboot your machine and the problem will disappear.

 2. If reboot doesn't work, then you can try:

    a) (re)install codecs from

    http://www.microsoft.com/windows/windowsmedia/format/codecdownload.aspx

    b) (re)install Player to ensure that latest codecs are installed

    http://www.microsoft.com/windows/windowsmedia/player/download/download.aspx

 3. For a complete refresh of Windows Media Components (this will also resolve

    WMA Tagging problems), try:

    http://www.mediamonkey.com/sw/WMFDist11-WindowsXP-X86-ENU.exe



If playback, conversion, and burning failures still occur with WMA files and/or you 

receive an error that '...Some of the tracks are protected by Digital Rights 

Management...' then it is probably due to to the fact that the tracks are protected 

by Digital Rights Management (DRM) and you do not have rights to play them, 

the rights may have expired, or there is a problem with the DRM certificates. 

To resolve, see:

http://www.mediamonkey.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=117