You should be able to open a ticket at: https://www.mediamonkey.com/support

How do I do that? The Support page leads me back to the same forum.

Are you no longer using this same forum for testers?

Hi,
May I suggest that you open support ticket so that we can go into more PC specific setting details that not for public forum?

All appear to be off so no device can turn the computer off.

What seems to happen is the music will stop every 10 minutes or so. When I check the computer the WiFi is off and the computer is asleep. I can't confirm which goes first.

Shall I use that debug tool to record activity?

Hi,
Go to device manager and see if your Network adapters are set to go to power down mode.

Hi team

I have started using Remote Speakers Output:

https://www.mediamonkey.com/addons/browse/item/remote-speakers-airplay-output/

This also seems to stop casting aftger about 10 minutes. I suspect it is allowing the laptop to go to sleep?

Latest report with the latest version of MM.

This time the laptop had already gone to sleep by the time the last song had finished playing on Google Cast

https://1drv.ms/u/s!AoM1UrOaoKUMlJ8iyogglPzex1Pz8Q?e=kqi5QF

Usually I just re-select living room speaker and after 1-2 tries it works again.

I don't know what the logs tell you but, from my perspective, this is the same issue there has always been.

I've rebooted Chrome several times.

So does rebooting your device and your Chromecast device help?

In the log I see that the Living room speaker suddenly stopped replying our messages after hours of playing --- so MM5 saw the device as "inaccessible", shown it in the toast message, stopped and switched to Internal Player. Does switching back to Living room and initiating playback resolves the issue? Or MM5 needs to be restarted? Just wondering whether it could be instance of issue https://www.ventismedia.com/mantis/view.php?id=18682 (although can't see this in the log).

Another report for the new version of MM.

Same issue: https://1drv.ms/u/s!AoM1UrOaoKUMlJterKrJ7Nu5Agg7xg?e=Rb5TMr

[quote=Lowlander post_id=494148 time=1643914945 user_id=262]
Try rebooting the Chromecast device and your router.
[/quote]

Now works. I don't know anymore. Haha. Thanks

Try rebooting the Chromecast device and your router.

I'm also dealing with the cast audio issue again. It's a little similar to Craig but this time the cast option does not show up at all.

I followed the instructions for the firewall and it still doesn't show up.

I am running the latest beta version available 5.0.3.2604 and I have Windows 10 64-bit.

Please advise. Thank you

Reopened: https://www.ventismedia.com/mantis/view.php?id=18372

Hi team

The issue of MM dropping its cast to Google Audio is back with this atest version. The cast drops but I no longer get any message telling me. The music player stops and the 'cast' icon is greyed out.

Log: https://1drv.ms/u/s!AoM1UrOaoKUMlIwWjizkfEjDUABixg?e=Rb4IU4