Search for mm.db on your PC (include hidden files) in File Explorer to find the MediaMonkey 4 database.

For MediaMonkey 5 the database is mm5.db.

Hi,
Can you please try this:
1. Install MM5 as Portable to c:\MM5Temp (Do not start it apron installation)
2. Copy Backup of MM4 MM.DB to c:\MM5Temp\Portable\ and Name it MM5.DB
3. Start c:\MM5Temp\MediaMonkey.exe (Say NO to import MM4 settings and Library)

All should be ok

Many many thanks for your help.

I do not a backup of MM5 database as I stupidly assumed that the install process had made a start point for me (DOH!!!) and also on Windows 10 cannot find the MM4 database I know should be there as I made one before starting MM5 upgrade.

I don't use any form of C-cleaner type item, never trusted one since about '95 when I was invaded by a virus on an old computer.

MM5 versions I have tried are 2404, 2402, 2401, 2337, 2336 and even 2262_debug to no avail, every time I run MM5 it goes straight to the update page.

I am at a loss and guess its back to MM4 until an update comes along

Do you still have the MediaMonkey 4 database and/or a backup of the MediaMonkey 5 database?

In that case it shouldn't be a problem to close MediaMonkey (from Task Manager if necessary).

Which build of MediaMonkey 5 are you currently on? Are you experiencing this with build 2405: https://www.mediamonkey.com/forum/viewt ... 86639&sd=d It may be this issue: https://www.mediamonkey.com/support/kno ... -are-lost/ that caused the problem.

24 hours? and still going !?!

HELP
Gold lifetime membership and upgraded about 10 days ago, suddenly, after a week I cant use MM5
I run a small hospital radio station and use MM to maintain our files and info.
I have a few files (89k a few weeks ago due to sound samples, government adverts and music)
we are struggling to access our studios due to the virus and now cant sort files as well as I would like.

I have tried reinstalling, installing older MM5
still have 4, but 5 is much smother and faster for some items... please help