by 67Healey » Sun Jan 10, 2010 7:18 pm
nohitter151 wrote:My first reply was in response to "67healey" in response to the fact that there was no Mantis entry for this issue, which by now I have proven is untrue. Sure, I posted the wrong link the first time. Sorry.
My interest in this problem is that I reported the first bug and verified the second one. The Mantis entry was entered after a user reported this very problem via our eSupport system, the developers fixed it, and the user reported that it works fine now. I also have an iPod and an iPhone and the lyrics are working fine.
I also am able to re-open this Mantis entry if I see that there really is a problem. But you haven't given me much of a reason to re-open it. What have you tried? Does it fail reliably? What kind of tracks? Anything special in your configuration? Auto-conversion? Does iTunes touch the iPod at all? Is the firmware up to date? What kind of iPod? How can I reproduce this problem on my end, since it's working fine for me now?
Hi guys - esp nohitter151
It seems now that this thread has been revived, more & more people are chiming in that it is still a problem. I might not be a Developer, but I can read the second Mantis entry which basically states it hasn't been fixed, unless of course I can't read either
(0019308)
jiri (administrator)
2009-10-23 03:03
This is a problem MM can't fix, since it happens when iPod doesn't understand that particular ID3v2 tag. It often helps to remove album art from the tag.
(0019309)
jiri (administrator)
2009-10-23 04:22
edited on: 2009-10-23 04:23
Further discussion over IM showed that although the playback problem was solved, editing properties really still causes this problem. I decided to leave it this way, since the problem only affects old iPod models (Nano 4G, but not 5G) and doesn't affect iPhone/Touch at all, since all these models have Lyrics stored in the internal DB. There isn't an easy fix without side effects for the older models and so it seems to make sense to leave it this way."
So, unless I'm mistaken (again), this would lead me to beleive it HASN'T been fixed.
In regards to how to reproduce, I think everyone on this growing thread is willing to help. Which, when I read MMGoldUser's steps to reproduce, maybe it's not what the Developers were actually looking at? As it is the same scenario for me - NO Itunes; Either Send to or Synch the first time = Lyrics on IPod. Auto-synch after this - all lyrics are removed from all songs on the iPod. 80 gig iPod, newest firmware, just basic mp3. I've tried rebuilding device database, with no resolve. And jiri's comments about it only affecting "older units" - well this is actually the majority of regular iPods until Apple introduced the new 120g iPod & Nanos, so this represents a huge slice of the existing market...
Let me know if there are some logs or something that I can submit to please help this issue along..(I live for the lyrics!)
[quote="nohitter151"]My first reply was in response to "67healey" in response to the fact that there was no Mantis entry for this issue, which by now I have proven is untrue. Sure, I posted the wrong link the first time. Sorry.
My interest in this problem is that I reported the first bug and verified the second one. The Mantis entry was entered after a user reported this very problem via our eSupport system, the developers fixed it, and the user reported that it works fine now. I also have an iPod and an iPhone and the lyrics are working fine.
I also am able to re-open this Mantis entry if I see that there really is a problem. But you haven't given me much of a reason to re-open it. What have you tried? Does it fail reliably? What kind of tracks? Anything special in your configuration? Auto-conversion? Does iTunes touch the iPod at all? Is the firmware up to date? What kind of iPod? How can I reproduce this problem on my end, since it's working fine for me now?[/quote]
Hi guys - esp nohitter151
It seems now that this thread has been revived, more & more people are chiming in that it is still a problem. I might not be a Developer, but I can read the second Mantis entry which basically states it hasn't been fixed, unless of course I can't read either :o
(0019308)
jiri (administrator)
2009-10-23 03:03
This is a problem MM can't fix, since it happens when iPod doesn't understand that particular ID3v2 tag. It often helps to remove album art from the tag.
(0019309)
jiri (administrator)
2009-10-23 04:22
edited on: 2009-10-23 04:23
Further discussion over IM showed that although the playback problem was solved, editing properties really still causes this problem. I decided to leave it this way, since the problem only affects old iPod models (Nano 4G, but not 5G) and doesn't affect iPhone/Touch at all, since all these models have Lyrics stored in the internal DB. There isn't an easy fix without side effects for the older models and so it seems to make sense to leave it this way."
So, unless I'm mistaken (again), this would lead me to beleive it HASN'T been fixed.
In regards to how to reproduce, I think everyone on this growing thread is willing to help. Which, when I read MMGoldUser's steps to reproduce, maybe it's not what the Developers were actually looking at? As it is the same scenario for me - NO Itunes; Either Send to or Synch the first time = Lyrics on IPod. Auto-synch after this - all lyrics are removed from all songs on the iPod. 80 gig iPod, newest firmware, just basic mp3. I've tried rebuilding device database, with no resolve. And jiri's comments about it only affecting "older units" - well this is actually the majority of regular iPods until Apple introduced the new 120g iPod & Nanos, so this represents a huge slice of the existing market...
Let me know if there are some logs or something that I can submit to please help this issue along..(I live for the lyrics!)