by wolfd60 » Sun Jul 14, 2024 9:10 am
Anyone else have any ideas?
I worked on this hours and no solution as of yet.
Frustrating support so far.
One line response.
So I will repeat it.
The folders are showing up in windows under the software, they can play files on windows.
But no files placed in old folders or new show up. No new folders themselves show up.
Yet all other files and folders used prior to a week ago scan fine. Logs show no errors.
I have done full reinstalls, and registry scrubs. So any lingering setting would have been replaced.
Yet it only finds the ones previously scanned, and scan them again. Makes no sense.
If any one answers. please it would be appreciate some specific on what might be occurring.
By the way this is why people get frustrated with software support from companies.
They have zero idea a person trying to accomplish a task and then they wait and get a one line answer is
not acceptable. It amounts to being told did you clear your browser cache that is everyone's website go to.
Wasting every ones time.
Anyone else have any ideas?
I worked on this hours and no solution as of yet.
Frustrating support so far.
One line response.
So I will repeat it.
The folders are showing up in windows under the software, they can play files on windows.
But no files placed in old folders or new show up. No new folders themselves show up.
Yet all other files and folders used prior to a week ago scan fine. Logs show no errors.
I have done full reinstalls, and registry scrubs. So any lingering setting would have been replaced.
Yet it only finds the ones previously scanned, and scan them again. Makes no sense.
If any one answers. please it would be appreciate some specific on what might be occurring.
By the way this is why people get frustrated with software support from companies.
They have zero idea a person trying to accomplish a task and then they wait and get a one line answer is
not acceptable. It amounts to being told did you clear your browser cache that is everyone's website go to.
Wasting every ones time.