by Angrycustomer » Tue Apr 18, 2023 5:58 am
Hi
The MediaMonkey app, on my phone (Samsung A53 5G Android 13) latest version 2.00.1073, now shows a message saying "to use media monkey please give it access to your media files", with two options marked "continue" or "exit". Pressing "continue" just gets a blank page.
In the MMA app settings page permissions are given for "Music and Audio "and also "Photos and Videos", and the SD card on which the music library is stored is accessible to the file manager app. Uninstallig and reinstalling the app does not help.
On a friend's phone, with the same version of MMA, there was a screen that came up saying "Mediamonkey needs access to the mediamonkey settings folder. This folder is used for USB synchronisation with older versions of Mediamonkey for Windows. Please grant access to proceed". This then went to some kind of browser screen and a splash message that said "allow MediaMonkey to access files in Mediamonkey" , and then a further screen asking to access photos and media.
This sequence is not available on the my phone, where the app just stops at "to use media monkey please give it access to your media files", and a blank follow-up screen.
Any thoughts on how to fix this?
David.
Hi
The MediaMonkey app, on my phone (Samsung A53 5G Android 13) latest version 2.00.1073, now shows a message saying "to use media monkey please give it access to your media files", with two options marked "continue" or "exit". Pressing "continue" just gets a blank page.
In the MMA app settings page permissions are given for "Music and Audio "and also "Photos and Videos", and the SD card on which the music library is stored is accessible to the file manager app. Uninstallig and reinstalling the app does not help.
On a friend's phone, with the same version of MMA, there was a screen that came up saying "Mediamonkey needs access to the mediamonkey settings folder. This folder is used for USB synchronisation with older versions of Mediamonkey for Windows. Please grant access to proceed". This then went to some kind of browser screen and a splash message that said "allow MediaMonkey to access files in Mediamonkey" , and then a further screen asking to access photos and media.
This sequence is not available on the my phone, where the app just stops at "to use media monkey please give it access to your media files", and a blank follow-up screen.
Any thoughts on how to fix this?
David.