Search found 10 matches

by tdavey
Sun Sep 09, 2018 8:37 am
Forum: Need Help with Device Synchronization?
Topic: Error message: "Please install iTunes in order to sync this device with MediaMonkey."
Replies: 19
Views: 15766

Re: Error message: "Please install iTunes in order to sync this device with MediaMonkey."

Thank you, davidhill001. You are exactly right. I had originally installed iTunes as a Windows 10 "app" from the Microsoft Store. So I uninstalled the iTunes app, and then re-installed iTunes as a traditional Windows ".exe" program by downloading the installation binary file "iTunes64Setup.exe" dire...
by tdavey
Tue Sep 04, 2018 9:22 pm
Forum: Need Help with Device Synchronization?
Topic: Error message: "Please install iTunes in order to sync this device with MediaMonkey."
Replies: 19
Views: 15766

Error message: "Please install iTunes in order to sync this device with MediaMonkey."

Hello everybody, MediaMonkey cannot recognize that iTunes is installed on my Windows 10 system. When I start MediaMonkey, it displays the following message: "An iPhone/iPad/iPod connection was detected. Please install iTunes in order to sync this device with MediaMonkey." Except for its inability to...
by tdavey
Thu Feb 18, 2016 6:05 pm
Forum: Need Help with Device Synchronization?
Topic: Cannot fill iPhone 6s 128 GB; asset manifest timeout, etc.
Replies: 9
Views: 3287

Re: Cannot fill iPhone 6s 128 GB; asset manifest timeout, et

Hello Ludek, Thanks for alerting to me to the workarounds in the Mantis bug tracker. I took a look, and actually I'm not sure the workarounds apply to my situation. For example, I have seen no correlation between the state of my phone's lock screen, and to the slow syncs or to the memory leak. I wil...
by tdavey
Thu Feb 18, 2016 1:35 pm
Forum: Need Help with Device Synchronization?
Topic: Cannot fill iPhone 6s 128 GB; asset manifest timeout, etc.
Replies: 9
Views: 3287

Re: Cannot fill iPhone 6s 128 GB; asset manifest timeout, et

Hello everybody, Last night I performed another test synchronization, yielding some conclusive results. I believe that I have now thoroughly documented the two issues affecting me: the "slow sync" issue that prevents me from filling the iPhone beyond a threshold of 40-50 GB of music tracks, and the ...
by tdavey
Wed Feb 17, 2016 3:21 pm
Forum: Need Help with Device Synchronization?
Topic: Cannot fill iPhone 6s 128 GB; asset manifest timeout, etc.
Replies: 9
Views: 3287

Re: Cannot fill iPhone 6s 128 GB; asset manifest timeout, et

Hello Ludek and other interested folks, Here's a follow-up on the memory leak issue. Last night I performed two large syncs, with 42.9 GB and 29.5 GB of music selected for transfer respectively. The memory leak in AppleMobileDeviceService.exe appears to have crashed the iPhone and MediaMonkey both t...
by tdavey
Tue Feb 16, 2016 5:41 pm
Forum: Need Help with Device Synchronization?
Topic: Cannot fill iPhone 6s 128 GB; asset manifest timeout, etc.
Replies: 9
Views: 3287

Re: Cannot fill iPhone 6s 128 GB; asset manifest timeout, et

Hi Ludek, Thank you for looking into this. I am delighted to be of help. I will perform more tests later this evening to try to reliably reproduce the memory leak in AppleMobileDeviceService.exe. More to come tomorrow. You write: > I see in the log that the device sends "Progress" , but no "AssetMan...
by tdavey
Mon Feb 15, 2016 6:00 pm
Forum: Need Help with Device Synchronization?
Topic: Cannot fill iPhone 6s 128 GB; asset manifest timeout, etc.
Replies: 9
Views: 3287

Cannot fill iPhone 6s 128 GB; asset manifest timeout, etc.

Hello everybody, I have a new iPhone 6s with 128 GB of storage that I've been trying to fill with music. However, I can get to only about 42 GB worth of tracks onto the phone before running into issues similar to other reports here on the forums about "slow syncing" etc. The iPhone has 62 GB of free...
by tdavey
Mon Feb 15, 2016 12:01 pm
Forum: Need Help with Device Synchronization?
Topic: iOS file system: Can I delete the MediaMonkey directory?
Replies: 0
Views: 756

iOS file system: Can I delete the MediaMonkey directory?

Hello everybody, In the course of diagnosing slow sync problems and crashes on my iPhone 6s (a report to follow), I have noticed (using iFunBox) that a directory named "MediaMonkey" has appeared at the top level of the iPhone's raw file system. The directory contains 127 files of various sizes, occu...
by tdavey
Sun Jun 14, 2015 7:26 am
Forum: Need Help with Device Synchronization?
Topic: iPhone sync fails with error message
Replies: 12
Views: 3215

Re: iPhone sync fails with error message

Which version of MediaMonkey and iOS? Hello Lowlander, Thanks for the reply. The version numbers are: 1. MediaMonkey 4.1.7.1741 2. iOS 7.1.2 (11D257) 4. 64GB iPhone 4s 3. Windows 7x64 (6.12.7601) I see now that the problem is not confined to Auto-Sync, but occurs for me with manual syncing as well....
by tdavey
Tue Jun 09, 2015 12:48 pm
Forum: Need Help with Device Synchronization?
Topic: iPhone sync fails with error message
Replies: 12
Views: 3215

Re: iPhone sync fails with error message

I am having this exact problem, including this: Exception EAssertionFailed in module MediaMonkey64Helper.exe at 0...014BB59. Unknown function: AMDServiceConnectionReceive (C:\projects\Plugins\Devices\d_iPod\x64Helper\x64Caller.pas, line 338). After this error dialog appears, MediaMonkey will not beh...